Assessment of family day care educators, assistants and persons residing at family day care residences policy

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Policy number:15
Policy area:CHNS
Policy owner:General Manager - Children's Services
Responsible / contact officer:Cathy Cahill
Effective date:29th October 2021
Review date:October 2022

Enhance Family Day Care has the responsibility of ensuring Family Day Care educators, educator assistants and all persons over the age of 18 residing at the family day care residence are fit and proper persons to be involved in the provision of education and care to young children. Enhance FDC thoroughly assesses and closely monitors Educators (including Educator assistants) and persons residing at the property to ensure the fitness and propriety of all adults. Practice Mentors provide Educators with ongoing professional support, assistance and supervision and maintain accurate records to safeguard children’s safety and wellbeing.

NATIONAL QUALITY STANDARD (NQS)
Quality Area 2: Children’s Health and Safety: 2.2, 2.2.3
Quality Area 4: Staffing Arrangements: 4.1.1
Quality Area 7: Leadership and Governance: 7.1.2

EDUCATION AND CARE SERVICES NATIONAL LAW ACT (2010)
Section 3 (2)(a); 173

EDUCATION AND CARE SERVICES NATIONAL REGULATIONS
84 Awareness of child protection law
119 Family Day Care Educator and Family Day Care Educator assistants to be at least 18 years of age
127 Family Day Care Educator Qualifications
136 First Aid Qualifications
144 Family Day care Educator Assistants
153 Register of family day care Educators, coordinators and Educator Assistants
154 Record of staff, family day care coordinators and family day care Educator Assistants
163 Residents at family day care residence and family day care educator assistants to be fit and proper persons
164 Requirement for notice of new persons at residence
168 Education and care services must have policies and procedures
169 Additional policies and procedures – family day care service

Purpose

Enhance FDC adheres to the Education and Care Services Regulations and conducts assessments of Educators (including Educator Assistants) and provides comprehensive screening, onboarding and re-registration processes. Whilst adults over 18 residing at an FDC property do not undergo their own onboarding and re-registration, Enhance FDC considers these persons to be part of the onboarding and re-registration of Educators and will consider the ongoing suitability of these persons as part of the process of re-registration. Educator assistants and all persons over the age of 18 who reside at the family day care residence will be required to prove that they are fit and proper persons, are suitably qualified and, for Educator Assistants, hold the relevant emergency care qualifications.

Scope

This policy applies to Approved Provider, Children Services Team, Educators, Educator Assistants, adult residents, and visitors of Enhance FDC services.

Implementation

To ensure the ongoing health, safety and wellbeing of children, Enhance FDC is responsible for assessing a person’s suitability as an Educator or Educator Assistant and must ensure that all persons who work or reside in the premises of an approved Enhance FDC residence are considered to be ‘fit and proper persons’.

We achieve this by:

Practice Mentors will provide ongoing assessment of the Educator and Educator Assistant through monitoring and regular visits to Educator's homes.

Practice Mentors will:

Enhance Educators and Educators Assistants will:

Blue cards

Blue Card Services administers the blue card system—Queensland’s Working with Children Check. The blue card system regulates activities which are essential to children’s lives, including childcare, education, sport, cultural activities, and foster care. Blue Card Services check and monitor people who work in these industries and help organisations to create safe environments for children.

Screening and No Card, No Start

All adults over the age of 18 who work as an Educator, or who reside in a property with an Educator delivering Family Day Care, must apply for and hold a blue card. Educators and adult residents must have a valid blue card prior to care commencing at the residence. The No Card, No Start law means Educators must have a valid blue card before commencing care. Educators cannot commence work with a submitted application.

In the instance that an Educator does not renew their blue card before the expiry date, they will be subject to the No Card, No Start law and cannot work.

To help ensure the safety of children and young people in Queensland, the blue card system stops certain people from holding or applying for a blue card such as:

It is against the law for disqualified or restricted people to apply for a blue card. Enhance will not operate a family day care service from any residence where a disqualified or restricted person lives. More information about restricted persons can be found here.

Ongoing Monitoring & changes to police information

Enhance FDC and Blue Card Services will continuously monitor the status of all Blue Card holders linked to the organisation. If there is a change in police information for any Educator or adult resident, they are obligated to report this change to Blue Card services. Failure to do so may result in a fine.

A change in police information includes:

Where there is a change in police notification, the blue card holder automatically becomes a restricted person. A restricted person is a person who either:

It is an offence for a restricted person to start or continue working or volunteering in restricted employment, such as Family Day Care. Enhance will cancel or suspend registration or suspend care if an Educator, or an adult resident in a FDC residence is considered to be a restricted person.

Where an offence is considered relevant to child related employment, Blue Card services will notify Enhance of the information. This may result in suspension or cancellation of registration (for Educators) or suspension of service in the case of a change in Blue Card status of an adult resident.

Educators registered with Enhance are required to notify their Practice Mentor or Children Services Manager of any offence that may affect their blue card, or of any offence committed by an adult resident that may affect their blue card.

Exemption cards

Exemption cards are held by police officers with the Queensland Police Service and teachers registered with the Queensland College of Teachers and are only required for work outside of a person’s professional duties (e.g. if a police officer or a teacher become an Educator, or live in an Educators house).

Exemption cards are valid for 3 years and need to be renewed prior to the expiry date. For exemption cards issued without an expiry date, these cards need to be renewed by 31st August 2023.

Exemption card holders are not required to wait until they receive their physical exemption card to commence work, however, Enhance will only allow exemption card holders to commence work on receipt of a clear police check.

Enhance FDC will regularly validate exemption cards to ensure that there are no changes to the eligibility of the card holder.

Renewals

Educators and adult occupants are required to renew their blue card before the expiration date printed on their blue card. As long as the renewal application is submitted prior to the expiry date issued on the current blue card, Educators will be able to continue working. If an Educator or adult occupant does not apply for a new blue card before it expires, care will be suspended until a new blue card has been issued.

Enhance requires Educators and adult occupants to submit their renewal applications to Blue Card services at least 60 days before the current blue card expiry.

Residents turning 18

Educators are required to inform Enhance of any resident who is turning 18 within 60 days. Practice Mentors will assess the resident for fitness prior to the resident’s 18th birthday.

Variations

FDCAQ reserves the right to vary, replace or terminate this Policy.

Links to associated documentsNil
Acknowledgements and referencesAustralian Children’s Education & Care Quality Authority. (2014).
Blue Card Services (2021) https://www.qld.gov.au/law/laws-regulated-industries-and-accountability/queensland-laws-and-regulations/regulated-industries-and-licensing/blue-card-services
Education and Care Services National Law Act 2010. (Amended 2018).
Education and Care Services National Regulations. (2011) Guide to the National Quality Framework. (2018). (Amended 2020).
Guide to the Education and Care Services National Law and the Education and Care Services National Regulations (2017)
Guide to the National Quality Standard. (2020)
Revised National Quality Standard. (2018)

Waiting List

WAITING LIST POLICY

Purpose
To allocate and prioritise Family Day Care places to families with the greatest need for Education and Care support here places may not yet be available.

Policy
The Family Day Care Association of Qld Inc. (FDCAQ) will provide families with access to a waiting list for education and care and will respond to this request for care in a timely, planned and productive manner.

Procedure
Placement of Children and Orientation Policy S001 - Waiting List Form FR001 - Parent Interview (Service)
Checklist FR002 - Enrolment Checklist FT005 - Parent Handbook GR031 - New Tax System FAO Act 1999 xxx

Relevant Documents
Placement of Children and Orientation Policy
S001 - Waiting List Form
FR001 - Parent Interview (Service) Checklist
FR002 - Enrolment Checklist
FT005 - Parent Handbook
GR031 - New Tax System FAO Act 1999

References
GR004 – Child Care Services Handbook 2012-13
GR001 - Education and Care Services National Law 2010
GR002 - Education and Care Services National Law (Qld) Act 2011
GR003 - Education and Care Services National Regulations 2011
GR006 - The Guide for the National Quality Standards

Students & Volunteers

STUDENT AND VOLUNTEERS POLICY

Purpose
To provide guidelines for the inclusion of students and volunteers in the Education and Care environment.

Policy
The Family Day Care Association of Qld Inc. (FDCAQ) recognises the importance of students and volunteers gaining practical experience and learning in the Education and Care environment and supports this learning by providing equitable access, supervision and guidance.

Procedure
Students
Students from secondary schools, tertiary institutions or TAFE may be involved with Education and Care services for short periods of time for either work experience placements or practical placements. Students are required to:

Volunteers
Volunteers are referred by the Queensland Volunteer Centre, other government or community agencies or are people interested in participating with or learning about Education and Care in early childhood. Volunteers are required to:

Students and volunteers act in the capacity of observer or assistant only when participating with children in care. Students and volunteers will be supervised by Coordinators and Educators at all times and not responsible for or left in charge of children in care at any time.

Relevant Documents
S005 - Student and Volunteer Statement of Understanding Form
S006 - Student and Volunteer Personal details form
Working with Children Positive Notice (the student or volunteers).

References
GR001 - Education and Care Services National Law 2010
GR002 - Education and Care Services National Law (Qld) Act 2011
GR003 - Education and Care Services National Regulations 2011
GR006 - The Guide for the National Quality Standards
GR016 - Commission for Children and Young People and Child Guardian Act 2000, Queensland Government – Current 2014

Privacy and Confidentiality

PRIVACY AND CONFIDENTIALITY POLICY

Purpose
To demonstrate Family Day Care Association of QLD Inc. commitment to protecting the rights to confidentiality of all information collected of all stakeholders.

Policy
The Family Day Care Association of Qld Inc. (FDCAQ) will ensure all information collected and/or discussed between parent/guardian, educator and/or staff remains private and confidential in line with Privacy Legislation.

Procedure

The Educators must ensure

The Service Staff must ensure

Relevant Documents
Policy Manual

References
GR001 - Education and Care Services National Law 2010
GR002 - Education and Care Services National Law (Qld) Act 2011
GR003 - Education and Care Services National Regulations 2011
GR006 - The Guide for the National Quality Standards

Policy Review

POLICY REVIEW POLICY

Purpose
To review policies to ensure practices and procedures are relevant and effective.

Policy
The Family Day Care Association of Qld Inc. (FDCAQ) ensures policies are relevant, effective and inclusive by reviewing and updating all policies in collaboration with staff, Educators, families and other stakeholders.

Procedure
Policies and procedures will be reviewed periodically (and as needed) to ensure they reflect current recommended education and care practice and meet current legislation. In particular, the following policies will be reviewed in consultation with educators, staff and families at regular intervals:

Relevant Documents
Service Participation Policy
SR007 - Advisory Group Info FDCAQ Staff Handbook

References
Policy Development in Early Childhood Settings (From Idea to Evaluation). Leanne Gibbs, Pademelon Press
GR001 - Education and Care Services National Law 2010
GR002 - Education and Care Services National Law (Qld) Act 2011
GR003 - Education and Care Services National Regulations 2011
GR006 - The Guide for the National Quality Standards

Monitoring Support and Supervision

MONITORING SUPPORT AND SUPERVISION POLICY

Purpose
To nurture a strong relationship between FDCAQ staff, Educator, children in care and their families.

Policy
The Family Day Care Association of Qld Inc. (FDCAQ) recognises the importance of developing and nurturing strong supportive and mutual relationships between the Educators, the children in care and their families. They will support this by providing information, knowledge and skills to support all areas of their role.

Procedure

Coordinators will complete a record of the visit and discussions and record any actions to be completed by either person. The Educator has an opportunity to add any information to the document, both will sign the document and a copy will be provided to the Educator. All identified tasks and areas to be addressed are to be completed in a negotiated time frame or as soon as reasonable.

Relevant Documents
Grievance and Prompt Resolution of Issues Policy
S003 – Home Visit Record
ENR001 – Educator, Educator Assistant and Relief Educator Engagement Process

References
GR001 – Education and Care Services National Law 2010
GR002 – Education and Care Services National Law (Qld) Act 2011
GR003 – Education and Care Services National Regulations 2011
GR006 – The Guide for the National Quality Standards

Suspension and Non-Renewal of Certificate

SUSPENSION AND NON-RENEWAL OF CERTIFICATE POLICY

Purpose
To ensure quality of care is maintained where it has been found a breach of guidelines and regulations has occurred.

Policy
The Family Day Care Association of Qld Inc. (FDCAQ) commits to manage any breach of guidelines and regulations by suspending, not renewing or placing other conditions on an Educator’s Certificate of Approval.

Procedure
Suspension
The Educator will be notified in writing of any suspension to their Certificate of Engagement. The Educator is required to return the Certificate of Engagement to the service for the duration of the suspension.

Non-Renewal
The Educator will be notified in writing of the decision not to renew their Certificate of Engagement. The Educator is required to return the Certificate of Engagement to the service including all other legal documentation.

Interim/Conditions Imposed
The Educator will be notified in writing that an Interim Certificate of Engagement is being issued or that conditions are to be imposed on their current Certificate of Engagement. An Educator may decide to accept the conditions imposed or relinquish entirely the Certificate of Approval. If the Certificate of Engagement is being relinquished, Educators are required to return the Certificate to the service.

Relevant Documents
Educator Engagement Policy
Grievance and prompt Resolution of Issues Policy
EN003 - Educator Contract
SR001 - Grievance Flow Chart

References
GR001 - Education and Care Services National Law 2010
GR002 - Education and Care Services National Law (Qld) Act 2011
GR003 - Education and Care services National Regulations 2011
GR006 - The Guide for the National Quality Standards

Educator Training and Development

EDUCATOR TRAINING AND DEVELOPMENT POLICY

Purpose
For Educators to access ongoing training and professional development in education and care practices.

Policy
The Family Day Care Association of Qld Inc (FDCAQ) encourages and promotes Educators to participate in ongoing training and professional development by promoting access to formal and informal training opportunities.

Procedure

Services’ are encouraged to work collaboratively with each other within their community, shared training
sessions and events.

Relevant Documents
Educator Engagement Policy
EN003 - Educator Contract
E008 - Continuous improvement plan
E009 - Professional Development Plan
E010 - Annual Review – Educator Up date of Information Form
ENR001 - Educator (and Relief Educator and Educator Assistant) Engagement Process

References
GR001 - Education and Care Services National Law 2010
GR002 - Education and Care Services National Law (Qld) Act 2011
GR003 - Education and Care Services National Regulations 2011
GR006 - The Guide for the National Quality Standards

Educator's Family and Visitor Involvement

EDUCATOR'S FAMILY/VISITORS INVOLVEMENT POLICY

Purpose
To provide guidelines to the Educators in regards to inform families and visitors of their responsibilities in relating to the provision of education and care in the Family Day Care.

Policy
The Family Day Care Association of Qld Inc. (FDCAQ) guides, manages and supports Educators to ensure their personal and family arrangements provide a positive home environment for the wellbeing of the Educator’s own family and the children in care.

Procedure
Coordination unit staff will liaise with Educators and their families to plan and develop strategies required to coordinate the provision of a high quality Education and Care setting in the Educator’s home and or approved venue environment.

A record of all Visitors to the Family day Care setting must be maintained.

The Educator’s family members and visitors must, at all times, interact with the children in care and their families in a respectful and positive way.

Procedure for the management of the consumption of alcohol of family members or visitors to the home of Educators
providing care after 6pm week days and weekends:

  1. Coordinators will support Educators in the development of a risk management plan at the time of engagement or induction of this policy for the management of alcohol consumed whilst FDC children are in care.
  2. Any consumption of alcohol must occur in a place away from the presence of children.
  3. Educators will be required to sign the risk management plan agreeing that if she/he is found to have been in breach of the risk management plan, removal of the Educator’s engagement with the service will occur immediately.

Relevant Documents
Privacy and Confidentiality Policy
Child Protection Policy
Positive Behaviour Guidance Policy
Educators Compliance Conditions of Engagement Policy
E001 - Risk Management Plan
HT001 - Positive behaviour Guidance Action Plan

References
GR001 - Education and Care Services National Law 2010
GR002 - Education and Care Services National Law (Qld) Act 2011
GR003 - Education and Care Services National Regulations 2011
GR006 - The Guide for the National Quality Standards
GR016 - Commission for Children and Young People and Child Guardian Act 2000, Queensland Government

Educator Engagement

EDUCATOR ENGAGEMENT POLICY

Purpose
To ensure all Educators, Educator Assistant and Relief Educators are selected and engaged in a fair, transparent and respectful way in adherence to statutory requirements.

Policy
The Family Day Care Association of Qld Inc (FDCAQ) engages Educator, Educator Assistant and Relief Educators who are suitably qualified and experienced and from a diverse range of backgrounds. Educator, Educator Assistant and Relief Educators will commit to;

The Early Years Learning Framework Being Belonging and Becoming and My Time Our Place and the following Learning Outcomes;

Children have a strong sense of identity

Children are connected with and contribute to their world

Children have a strong sense of wellbeing

Children are confident and involved learners

Children are effective communicators

Procedure

ENGAGEMENT PROCEDURE FOR EDUCATOR, EDUCATOR ASSISTANT AND RELIEF EDUCATORS

Assessment:
The first phase of the engagement process is assessment, which is conducted over a series of interviews where the applicant, staff, referees and existing Educator, Educator Assistant and Relief Educator/s exchange information about the role of a Educator, Educator Assistant and Relief Educator and assess the applicant’s capacity to succeed in that role.

All interactions between the service and the Educator, Educator Assistant and Relief Educator applicant including the first contact are considered part of the engagement process and will be recorded in the Educator, Educator Assistant and Relief Educator Engagement Assessment record.

At any stage of the process where it emerges that the applicant cannot fulfil the selection criteria for the role of Educator, Educator Assistant and Relief Educator, the Coordination team can reject the application. The unsuccessful applicant will be informed in writing when their application has been declined.

Approval:
The approval of the applicant to become an Educator, Educator Assistant and Relief Educator will not proceed without the agreement of all parties, including the support of all adult occupants within the home.

Training:
The final stage of the recruitment process is Induction Training Program. The coordination unit provides ongoing training to the Educator, Educator Assistant and Relief Educator about the most essential aspects of the role of Education and Care.

KEY SELECTION CRITERIA
The applicant is required to:

Once all key selection criteria’s are met, the Educator, Educator Assistant and Relief Educators will be provided with a Certificate of Engagement and supporting paperwork that outlines all requirements. (Excluding Educator Assistant).

Re Engagement of Educator
As an Educator, Educator Assistant and Relief Educator’s is renewed annually and Educator, Educator Assistant and Relief Educators are required to comply with the following items to ensure continued engagement with the service:

Current Apply First Aid, CPR, Anaphylaxis and Asthma;

NB. The Educator, Educator Assistant and Relief Educator will supply the Service with Certified Copies of Apply
First Aid Certificate, CPR, Anaphylaxis, Asthma Certificate and Positive Prescribed Notices (Blue Cards).

Relevant Documents
Child Protection Policy Record of family Day care residence/venue form
Workplace Health and Safety
Make an on line escape plan
https://www.fire.qld.gov.au/communitysafety/h ome/escape-plan.asp
E003 - Care Environment Audit
E005 - Medical Practitioner Statement
EN001 - Educator, Educator Assistant and Relief Educator Application Form
EN002 - Engagement Assessment
EN003 - Educator, Educator Assistant and Relief Educator Contract
EN004 - Educator, Educator Assistant and Relief Educator Engagement Evaluation
ENT001 - Certificate of Engagement
ENT002 - Educator, Educator Assistant and Relief Educator Engagement Acceptance Letter
ENT003 - Educator, Educator Assistant and Relief Educator Engagement Unsuccessful Application Letter
ENT004 - Certificate of Engagement Text Template
ET004 - Landlord Letter Template
ER001 - Educator, Educator Assistant and Relief Educator Profile Info Sheet
ER004 - Setting up your home for play information sheet
ER018 - Fire Escape Plan
ER019 - Fire Escape Information sheet
ER024 - Tenants that Care
ENR001 - Educator, Educator Assistant and Relief Educator (and Relief Educator, Educator Assistant and Relief
Educator) Engagement Process
ENR005 - New educator fact sheet
ENR002 - Referee Questions
ENR003 - Educator, Educator Assistant and Relief Educator Role Statement
ENR004 - Educator, Educator Assistant and Relief Educator Resource Package
ENR006 - Educator, Educator Assistant and Relief Educator Partner Interview Questions
ENR007 - Educator, Educator Assistant and Relief Educator Handbook
CB003 - Record Keeping for Small Business
CB004 - Tax Basics for Small Business
SR005 - QLD Commission for Child, Young People and Child Guardian – Recruitment, Selection and Screening – July 2005 (PDF)
SR008 – Risk Management Strategy Toolkit,
CCYPCG, 2010

References
Scott Lucas - Getting It right – Industrial Relations (1998) Sciacca’s Lawyers (2006)
GR001 - Education and Care Services National Law 2010
GR002 - Education and Care Services National Law (Qld) Act 2011
GR003 - Education and Care Services National Regulations 2011
GR006 - The Guide for the National Quality Standards
GR016 - Commission for Children and Young People and Child Guardian Act 2000, Queensland Government

Educator Compliance Conditions of Engagement

EDUCATOR COMPLIANCE (CONDITIONS OF ENGAGEMENT) POLICY

Purpose
To ensure a quality child care service is provided and any breach of an Educator’s conditions of engagement is addressed.

Policy
The Family Day Care Association of Qld Inc (FDCAQ) has a commitment to providing quality Education and Care for all children accessing services.

Any breached to the conditions of engagement will be approached in a manner that reflects FDCAQ operational values.

Procedure
Educators are to meet all requirements in relation to the standard of quality child care as prescribed by the following:

1 - Identified Area for Quality Improvement
In the event an Educator does not meet the required standard of education and care and a service staff member (Coordinator) or a third party identifies inadequate Education and Care:

2 - Breach of Conditions of Engagement
In the event an Educator does not meet the required standard of education and care and a service staff member or a third party identifies inadequate education and care or where there is a breach of the conditions outlined in the above section, the following process will occur:

Relevant Documents
Educator Engagement Policy
Child Protection Policy
Grievance and Prompt Resolution of Issues Policy
Suspension or Non-Renewal of Certificate of Engagement Policy
E001 - Risk Management Plan
E003 - Care Environment Audit
E004 - Educator Survey
E008 - Continuous Improvement
ENT001 - Certificate of Engagement

References
GR001 - Education and Care Services National Law 2010
GR002 - Education and Care Services National Law (Qld) Act 2011
GR003 - Education and Care Services National Regulations 2011
GR006 - The Guide for the National Quality Standards
GR007 - Child Protection Act 1999
GR008 - Child Protection Regulations 2011

Blue Card

BLUE CARD POLICY

Purpose
To ensure adults present in education and care services where education and care is being provided must hold a current Working with Children Positive Notice (blue card) or an exemption card.
Family Day Care Association QLD commits to provide safety and wellbeing for all children.

Policy
The Family Day Care Association of Qld Inc (FDCAQ) is committed to the appropriate action being undertaken to comply with the Commission’s Act and the requirements of the Education and Care services National Law Act 2010 Education and Care Services National Regulations 2011 regarding working with children’s positive notice.

Procedure
All service staff, Educators, Educator Assistant, Adult Occupants, frequent visitor and volunteers to the Educator setting are required to hold a current Working with Children Positive Notices.

Suspension of Blue Card:

Relevant Documents
Educator/Family/Visit Involvement Policy Authorisation to confirm a valid blue card/application Critical Incident Policy Record of visitors to family day care residence or approved venue Positive Guidance Policy Commission for working with children and young people.
- Working with Children and Young People and Child Guardian application form
- Working with Children and Young people and Child Guardian exemption form
- National Quality Standards Quality Area 2 Children Health and safety

References
GR002 - Education and care Services National Law Act 2010
GR003 - Education and Care Services National Regulations 2011
GR006 - The Guide to the National Quality Standards
GR016 - Commission for Children and Young People Act 2000, Queensland Government

Limit on Child Numbers

LIMIT ON CHILD NUMBERS POLICY

Purpose
To ensure services operate within the guidelines for limits on total numbers of children allowed in care.

Policy
The Family Day Care Association of Qld Inc. (FDCAQ) ensures all education and care services operate within the guidelines of licensing regulations in relation to the limits on total numbers of children cared for by each Educator.

Procedure
An Educator must not provide education and care for more than (7) children at any one time. Of that (7), an educator can provide education and care for a maximum of (4) preschool age and under.

If Educators own children are preschool age or under, they will be included in the (4) child ratio.

From January 2016, educators own children 13 years and under will be included in the (7) child ratio.

Decisions regarding the number of children in care with an educator at any given time will be made by service staff with consideration given to:

Educators will ensure the maximum number of children in care is not exceeded at any time.

Exceptional circumstances refer; Education and Care Services National Regulations 124

References
GR001 - Education and Care Services National Law 2010
GR002 - Education and Care Services National Law (Qld) Act 2011
GR003 - Education and Care Services National Regulations 2011
GR006 - The Guide for the National Quality Standards

Media

MEDIA POLICY

Purpose
To manage the sharing of information with media organisations.

Policy
The Family Day Care Association of Qld Inc. (FDCAQ) encourages transparency and professionalism in all communication involving media organisations when promoting Family Day Care and any issues relevant to the interests of children and families.

Procedure

References
GR006 - The Guide to the National Quality Standards

Managing Records

MANAGING RECORDS POLICY

Purpose
To ensure that all information and records are collected, stored, used, accessed and discarded appropriately.

Policy
The Family Day Care Association of Qld Inc (FDCAQ) will ensure all information collected from families is stored confidentially and accessed, retained and discarded appropriately in accordance with Education and care Legislation and Privacy Legislation.

Procedure
Security of Information

Information Collected

Times for Which Records must be Kept

Access and Correction

Relevant Documents
F001 - Enrolment Form H003 - Incident, Injury, Trauma & Illness Report Form

References
GR001 - Education and Care Services National Law Act 2010
GR002 - Education and Care Services National Law (Qld) Act 2011
GR003 - Education and Care Services National Regulation 2011,
GR004 - CCMS Child Care Service Handbook Australian Government
GR006 - The Guide to the National Quality Standards
GR026 - National Privacy Principles in the Privacy Amendment (Private Sector) Act 2000 (PDF)

Fraudulent Practices

FRAUDULENT PRACTICES POLICY

Purpose
To ensure that all funds and information will be documented and reported on accurate information.

Policy
The Family Day Care Association of Qld Inc. (FDCAQ) will investigate and take subsequent action for allegations about any staff member, Educator or parent falsifying timesheets, forging signatures or giving false or misleading information of any nature to the Service/Centre.

Procedure
In relation to:

Educators
FDCAQ may suspend and /or cancel a Certificate of Engagement if they are satisfied that an Educator has failed to comply with the Service's accountability requirements with any fraudulent activity such as falsifying timesheets, forging signature or giving false or misleading information to the Service.

Parents
FDCAQ may terminate a family’s education and care placement with the Service if they are satisfied that a parent has given false or misleading information to the Service or if the parent commits a fraudulent activity against the Service.

Due to the serious nature of providing false or misleading information on timesheets or forging signatures on timesheets or attendance record sheets, FDCAQ must notify the relevant departments of the Commonwealth and State Government and the Criminal Investigation Bureau of this fraudulent activity.

Relevant Documents
Fees for Child Care Policy
F001 - Enrolment Form
F007 - Signature Authorisation Form

References
GR004 - CCMS Child Care Service Handbook Australian Government
https://www.dese.gov.au/resources-child-care-providers/resources/child-care-provider-handbook
GR001 – Education and Care Services National Law Act 2010
GR002 - Education and Care Services National Law (Qld) Act 2011
GR003 - Education and Care Services National Regulations 2011
GR006 - The Guide for the National Quality Standards
https://www.acecqa.gov.au/sites/default/files/2020-09/Guide-to-the-NQF-September-2020.pdf

Fees for Child Care

FEES FOR CHILDCARE POLICY

Purpose
To ensure fair, transparent and effective practices are undertaken in relation to fees charged to families for care and to ensure compliance with the Child Care Subsidy (CCS) system and Family Assistance Law (FAL).

Policy
Enhance Family Day Care and its approved provider, The Family Day Care Association of Queensland Ltd. (FDCAQ), are responsible to ensure that families are charged an equitable and approved rate for care they receive. They will also monitor that Educators are receiving this fee in alignment with the Child Care Subsidy system and the Child Care Provider Handbook.

As the Approved Service for the administration of subsidies under the Australian Federal Government, FDCAQ engages Educators as independent contractors to collect childcare fees as an agent of FDCAQ.

Practice Mentors, Administration, Educators and Families agree to meet the requirements of the Child Care Subsidy system and the legislation set out in the Child Care Provider Handbook and Family Assistance Law.

Procedure
Enhance Family Day Care and its approved provider, FDCAQ, set the following principles and standards in relation to fee charging practices:

Service

Families

Educators

Types of Charges and Their Application

Casual Care

Queries and Complaints Regarding Fees

Absences

Additional Child Care Subsidy (ACCS)
Additional Child Care Subsidy provides additional fee assistance to support vulnerable or disadvantaged families
and children. There are four different payments under Additional Child Care Subsidy. They are:

Child Care Subsidy (CCS) Enrolments

Reports
The following report will be provided by the service to inform Educators and families. These reports are compiled
and distributed fortnightly at the end of the service’s processing cycle once calculations are completed and
information received from the Services Australia / Centrelink Human Services.

Relevant Documents
Complying Written Arrangement
Fee Schedule
006 – Holiday Leave Form
Grievance & Monitoring Review Policy
Family Handbook

References
Australian Taxation Office
Child Care Provider Handbook
Child Care Subsidy Minister’s Rules 2017
Child Care Subsidy Secretary’s Rules 2017
Child Care Subsidy (What Constitutes a Session of Care) Determination 2018