CHNS.P42 Pets and animals' policy

PETS AND ANIMALS POLICY

Document Control

Policy number:42
Policy area:CHNS
Policy owner:Children's Services
Responsible / contact officer:Cathy Cahill
Effective date:27/05/2022
Review date:As required

Having a relationship with a pet and/or animal can help children develop a caring disposition and skills such as nurturing, responsibility, empathy, and improved communication. Having a pet in an early childhood environment enables children who are not otherwise exposed to animals learn these skills. Animals and pets can become part of the educational program and lead to activities and learning about other animals. The safety of children is of utmost importance, as is the wellbeing of any animal in the FDC space. Enhance FDC will ensure that no animal poses a health or safety risk to children, adults or visitors in approved FDC services, and that animals have their own space away from children’s play areas.

NATIONAL QUALITY STANDARD (NQS)
Quality Area 2: Children’s Health and Safety: 2.1, 2.2, 2.2.1
Quality Area 3: Physical Environment: 3.1.2, 3.2.3

EDUCATION AND CARE SERVICES NATIONAL REGULATIONS
116 Assessments of family day care residences and approved family day care venues
116 (2) Risk posed by animals
168 Education and care services must have policies and procedures

Purpose

Having pets and animal experiences can be a valuable part of children’s education enriching their learning about nature, ecology and relationships. Enhance FDC aims to provide a safe, hygienic and humane environment for all animals and pets that visit or reside at the FDC residence, including educating children in the proper care of animals.

Policy

This policy applies to Enhance FDC management, Practice Mentors, Educators, children, families, and visitors.

Implementation

The National Quality Standard encourages Educators to understand and appreciate the natural environment and the interdependence between people, plants, animals and the land. Animals help children from a young age learn to care for other living things. When kept as pets, animals can teach a sense of responsibility, caring and tolerance. As part of the enrolment and induction process, Educators must discuss with all potential families any pets that are kept on the premises and outline their involvement in the program.

Educators should discuss any potential new pets prior to purchase with their Practice Mentor to ensure that they will be approved by Enhance FDC. Educators should also consult their local vet to ascertain whether the type of pet is suitable for interactions with young children, and with families to ensure that they will provide permission for their child to interact with the potential pet.

An assessment of animals involved in the program is conducted at least annually to ensure that the health, safety and wellbeing of children who are educated and cared for by the service are protected and reviewed whenever there is a change in the environment, conditions or number of animals on the property.

Considerations

Some animals, such as lizards, turtles, snakes, spiders and tropical fish may not be appropriate choices for Family Day Care services. Check with a veterinarian if you are unsure whether an animal is suitable for children and check with the local health department for regulations and advice regarding animals in residences. Some animals require a license before they can be kept in a home environment.

Animals that may be more likely to be suitable for family day care may include goldfish, hermit crabs, stick insects, or guinea pigs as these animals are relatively low maintenance.

Assessing and Managing Risks

Whilst there are many benefits to providing children with access to animals and keeping pets at the family day care residence, there are risks that must be minimised or mitigated for the safety and wellbeing of both the children and the animals concerned prior to interacting with a pet or an animal visiting the service.

As part of the risk assessment process, Educators should assess the following potential risks:

Disease

As animals can spread disease, access to animals at the FDC residence requires special consideration to prevent this. Health authorities identify that: germs can be present on the skin, hair, feathers, scales, and in the faeces, urine and saliva of animals. While these germs may not cause disease in the animal, they may cause disease in humans.

Effective hand washing and cleaning

Children and adults should employ effective hand washing after touching or feeding animals, or cleaning their bedding, tanks, cages, or enclosures. However, it is important to engage children with these tasks as they learn responsibility through ‘hands on’ learning experiences.

Appropriate supervision and clothing

Children should also be appropriately supervised when they have contact with animals to avoid potential injury or harm to the child or the animal.

Ensure children wear appropriate clothing and footwear when handling animals and pets. Be aware of children who may have allergies to insects such as bees, wasps and ants that may be more apparent when animals are kept at the FDC residence.

FDC Service Pets

On approval of a pet for the residence, Educators will ensure:

Uninvited Animals

Depending on the area in which the FDC service operates, there may be times where uninvited animals enter the property, especially in more regional and rural areas. Examples of this may be, birds flying into a yard or house, a dog entering the property, or a snake found in the back yard. With safety as the first priority, Educators should ensure that the children are safe and separated from the animal and assess whether they are able to remove the animal from the property themselves (in the instance of a dog entering the yard, or bird flying into the house) or whether a local authority should be contacted for assistance.

If an animal or bird is potentially dangerous such as a snake or spider, Educators will contact an appropriate authority for assistance.

In Queensland: Department of Environment and Heritage Protection 1300 130 372 or RSPCA Queensland 1300 264 625

At no time is the potentially dangerous animal, insect, or bird to be approached or touched by Educators, children, or families. Educators should consider whether an evacuation or soft lockdown is required to keep children and themselves safe until assistance arrives.

Uninvited animals also includes animals that are other people’s pets and that have not been assessed as part of the FDC risk management plan. Whilst these animals are not undomesticated, their nature and tendencies are not known and could therefore pose a safety risk to children and adults. Educators should ask the pet owner to remove their animal from the FDC residence away from children immediately.

Visits from Children's Pets

Occasionally a child may have a new pet such as a puppy or kitten that they wish to bring to the service to show their friends and Educator. Whilst this provides a wonderful learning experience for children, families must seek permission from the Educator and from Enhance FDC prior to bringing in the pet. A risk assessment should then be completed before giving permission to the family. Families should also be advised that pets visiting the service that are not confined (for example, in a fishbowl or bird/mouse cage) must not be left at the service but be taken with the family member at the conclusion of their visit.

Interactions with Animals during an incursion or excursion

Excursions and incursions that involve animals can be very exciting for children and provides opportunities to interact with animals that they may not have encountered before. Educators will need to notify families of their intention of the incursion or excursion and highlight any animals and interactions that children may have as part of this experience.

In the event of an incursion or excursion where children will be in direct contact with an animal, Educators should ask the venue or incursion manager for their risk assessment to review on how animals and children will be kept safe.

Educators must ensure that no animal is left unsupervised by their carer where animals have direct access to children, and that animals are removed from the service after the incursion.

Educators should ensure that they have provided families with a thorough risk assessment and have written permission for their child to interact or participate in the experience prior to the day.

Pests and vermin

Variations
FDCAQ reserves the right to vary, replace or terminate this policy.

Links to associated documentsLinks/Nil
Acknowledgements and referencesAustralian Children’s Education & Care Quality Authority. (2014).
Bone, J. (2013). The animals as the fourth Educator: A literature review of animals and young children in pedagogical relationships. Australasian Journal of Early Childhood 38(2). Deakin West, ACT: Early Childhood Australia.
Early Childhood Australia Code of Ethics. (2016).
ECA Code of Ethics.
Education and Care Services National Law Act 2010. (Amended 2018).
Education and Care Services National Regulations. (2011)
Elliott, S., McCrea, N., Edwards, H., & University of New England. (2012). Sustainable outdoor play spaces in early childhood centres: Investigating perceptions, facilitating change and generating theory.
Frith, J., Kambouris, N., & O’Grady, O. (2003). Health and safety in children’s centres: Model policies and practices (2nd Ed.). NSW, Australia: NSW Department of Community Services. Retrieved from http://eduserve.com/sites/default/files/iccc_resources/Child_Care_Model_Policies.pdf
Guide to the Education and Care Services National Law and the Education and Care Services National Regulations. (2017).
Guide to the National Quality Framework. (2017). (amended 2020).
Kidsafe NSW Inc. https://kidsafe.com.au/
National Health and Medical Research Council. (2012) (updated June 2013). Staying healthy: Preventing infectious diseases in early childhood education and care services (5th Ed.).

CHNS.P19 Arrival and Departure Policy

ARRIVAL AND DEPARTURE POLICY

Document Control

Policy number:19
Policy area:CHNS
Policy owner:Childrens Services
Responsible / contact officer:Cathy Cahill
Effective date:1st December 2021
Review date:December 2024

Enhance Family Day Care supports high quality Education and Care environments where all children have their individual needs considered and their health, safety and wellbeing are paramount. Our Educators use arrival and departure times to promote a smooth transition between home and the Family Day Care service. We will use these times to build secure, respectful and reciprocal relationships between children and families through engaging in conversations with families, sharing information about each child and their routines and focussing on each child’s well-being.

To ensure the safety of children at our services, our Arrival and Departure Policy is strictly adhered to, allowing only nominated or authorised persons to collect children at any time throughout the day. The daily sign in and out process is not only a legally required document to record children’s attendance as per National Law and Regulations but also used as a record of the children on the premises should an emergency evacuation be required to be implemented.

NATIONAL QUALITY STANDARD (NQS)

Quality Area 2: 2.1.1, 2.2, 2.2.1, 2.2.2, 2.2.3

EDUCATION AND CARE SERVICES NATIONAL REGULATIONS

84        Awareness of child protection law
99        Children leaving the education and care service premises
157      Access for parents
159      Children’s attendance record to be kept by family day care educator
160      Child enrolment records to be kept by approved provider and family day care educator
165      Record of visitors
166      Children not to be alone with visitors
173      Prescribed information to be displayed
176      Time to notify certain information to Regulatory Authority
178      Prescribed enrolment and other documents to be kept by family day care educator S162(A)Persons in day to day charge and nominated supervisors to have child protection training

Purpose

Enhance Family Day Care Service aims to ensure the protection and safety of all children, staff members, and families accessing the Service. Educators and educator assistants will only release children to an authorised person as named by the parent/guardian on the individual child’s enrolment form.

Scope

This policy applies to the Approved Provider, Children Services team, Educators, Educator Assistants, families, and visitors of the Family Day Care Service.

Implementation

Guidelines for delivery and collection of children are put in place to ensure the safety and wellbeing of each individual child and are shared with families as part of the enrolment process for their child/ren.  Our Educators will greet each child and their parent/guardian at arrival and departure times to support a smooth transition between home and the service. Our Educators will use this time to support family members to complete all of the required processes to ensure that each child is legally signed in/ out of the service, that all information pertaining to the child’s day is shared, any medication forms have been completed, and that all of the child/ren’s belongings are stored safely and returned at the end of the day.

Arrivals at the service

As part of the enrolment process, families will nominate the hours of attendance, including drop off times. On arrival at the service:

Departure

School aged children

If a child is attending the service for before and/or after school care, the educator is responsible for:

Parents will review the attendance record each day to ensure that the Educator has correctly signed the child out (for before school care) and/or signed the child in (for after school care).

Visitors

Late collection of children

Induction and training for Educators

Variations

FDCAQ reserves the right to vary, replace or terminate this policy.

Links to associated documentsNil
Acknowledgements and referencesAustralian Children’s Education & Care Quality Authority. (2014).
Australian Government. Department of Education, Skills and Employment. Belonging, Being and Becoming. The Early Years Framework for Australia. (2009)
Australian Government Department of Education Skills and Employment. My Time, Our Place. Framework for School Aged Care in Australia. (2011).
Australian Government Department of Health Australian Health Protection Principal Committee (AHPPC)
Early Childhood Australia Code of Ethics. (2016).
Education and Care Services National Law Act 2010. (Amended 2018).
Education and Care Services National Regulations. (2011)
Guide to the Education and Care Services National Law and the Education and Care Services National Regulations. (2017).
Guide to the National Quality Framework. (2018). (Amended 2020).
National Health and Medical Research Council. (2012). Staying healthy: Preventing infectious diseases in early childhood education and care services.
Revised National Quality Standard. (2018).
Safe Work Australia (2020)

CHNS.P35 Excursion policy

EXCURSION POLICY

Document Control

Policy number:35
Policy area:CHNS
Policy owner:Children's Services
Responsible / contact officer:Cathy Cahill
Effective date:28 March 2022
Review date:February 2025

Excursions/incursions enhance children’s learning by providing them the opportunity to participate in planned activities and experiences to extend on their skills and knowledge, as well as establish their identity as a member of their local community. Enhance Family Day Care recognises that excursions provide opportunities for children to explore the wider community in a small group and extend on the educational program provided offered by Educators.

NATIONAL QUALITY STANDARD (NQS)
Quality Area 2: Children’s Health and Safety: 2.2, 2.2.1, 2.2.2

EDUCATION AND CARE SERVICES NATIONAL REGULATIONS
4 (1) Definition of regular outing
89 First Aid Kits
97 Emergency and evacuation procedures
98 Telephone or other communication equipment
99 Children leaving the education and care service premises
100 Risk assessment must be conducted before excursion
101 Conduct of risk assessment for excursion
102 Authorisation for excursion
124 Number of children who can be educated and cared for-family day care educator
136 First Aid qualifications
161 Authorisation to be kept in enrolment records
168 Policies and Procedures are required
170 Policy and procedures to be followed

Purpose

To ensure that all excursions and incursions undertaken by Enhance FDC Educators are planned and conducted in a safe manner, maintaining children’s health, safety and wellbeing at all times in accordance with National Legislation. We believe excursions/incursions provide the children with the opportunity to expand and enhance their skills and knowledge gaining insight into their local and the wider community.

Scope

This policy applies to the Approved Provider, Children’s Services team, Educators, Educator Assistants, children, families, and visitors of Enhance FDC services.

Implementation

Excursions will be conducted with the children’s safety and wellbeing in mind at all times. Educators will schedule incursions and excursions in line with the Excursion Policy and the Transporting of Children Policy, after thorough risk assessment by both Educator and Practice Mentor and with the express permission of parents or carers of each child attending the excursion. This policy relates to excursions that may be a ‘regular outing’ or a one-off excursion for a particular purpose.

Definitions

Excursion: means an outing organised by an Educator
Regular outing: in relation to an education and care service, means a walk, drive or trip to and from a destination

a) that the service visits regularly as part of its educational program; and
b) where the circumstances relevant to the risk assessment are substantially the same on each

Considerations for an excursion

The purpose of the excursion should be clearly identified by the Educator in the Excursion permission and risk assessment form and provide information on how the excursion or incursion supports the educational program and contributes to the outcomes for children.

Excursions/incursions should be planned in advance and consideration given to the:

Excursion risk assessment

Educators must conduct a risk assessment before an authorisation is scheduled to determine the safety and appropriateness of the excursion/incursion. If the excursion involves transporting children, the risk assessment must adhere to all components of the Excursion Policy and the Transporting of Children Policy.

Enhance FDC will ensure:

If the excursion is a regular excursion, or ‘regular outing’ a risk assessment is only required to be carried out once in a 12-month period, however, must be regularly reviewed. If circumstances around the excursion change, a new risk assessment is required.

Parent authorisation

Educators will ensure:

Staffing arrangements

Enhance FDC and Educators will ensure:

Parent and volunteer participation

Enhance FDC will ensure parents and volunteers:

Items to take on an excursion

The Educator must ensure that the following items are taken on all excursions, as per the risk assessment:

Transportation for excursion

It is a requirement of the National Regulation that the means of transport is stated on the risk assessment record and parent authorisation record. Information must be included in the risk assessment about the process for embarking and disembarking the means of transport, including how each child is to be accounted for.

The means of transport may mean:
Walking
Educators must ensure children and adults use the safest footpaths and safe crossings where possible, such as pedestrian crossings and traffic lights
Educators will actively supervise children at all times
Educators will ensure all children and adults obey road rules
Educators will ensure children follow the ‘stop, look, listen and think’ process when walking near roads
Educators will remain vigilant that no child runs ahead or lags behind the group
Bus
The Educator must ensure that the seating capacity as displayed on the compliance registration is not exceeded. All children must sit on seats, preferably with, or close to an adult. Any requirements for seat belts or safety restraints under law must be followed depending on the vehicle used. If the bus has seat belts, they must be worn at all times
Train
the Educator will be required to contact the local station prior to the excursion to inform them of the time you will be travelling, the destination, and the number of children and adults who will be travelling.
Provisions should be made to ensure children have ample time to board the train safely and in an unhurried way. This will allow the station to inform the train guard so that they can hold the train for the period of time for safe boarding and disembarkment. All children should be seated at all times, with an adult close by. All children should be seated in the one carriage if possible- and not in a Quiet Carriage.
Car
Educators and Educator assistants must only transport the number of children that can be safely transported in the car/vehicle. The motor vehicle that is used to transport children on an excursion must be fitted with child restraints and/or seatbelts that are appropriate for the age and weight of each child, that conform to the Australian Standards, and are professionally installed or checked by an authorised restraint fitter.

The vehicle must be registered and free of any defects that could put any passenger at harm.

All children must be fastened in the vehicle according to National Child Restraint Laws for Vehicles as outlined in the Enhance FDC Transporting of Children Policy. The Educator and Educator assistant who transport children should hold a current Australian driver’s licence. The process for entering and exiting the Service premises safely must be considered at all times.

Insurance

FDC educators must review their insurance policy prior to the excursion/incursion to ensure liability is protected by the Educators insurance policy. A copy of the insurance policy should be kept within the Educator’s vehicle at all times.

Checking for children's safety

The Educator and Educator assistant will ensure:

Lost child during an excursion

In the event of a child being unaccounted for during an excursion, the Educator will immediately:

Variations

FDCAQ reserves the right to vary, replace or terminate this Policy.

Links to associated documentsAustralian Children’s Education & Care Quality Authority. (2014).
Australian Government Department of Education, Skills and Employment. (2009) Belonging, Being and Becoming: The Early Years Learning Framework for Australia.
Education and Care Services National Law Act 2010. (Amended 2018).
Education and Care Services National Regulations. (2011)
Guide to the Education and Care Services National Law and the Education and Care Services National Regulations. (2017).
Guide to the National Quality Framework. (2018). (Amended 2020).
Kidsafe Victoria Road Safety https://www.kidsafevic.com.au/road-safety/
Kids and Traffic Early Childhood Road Safety Education Program (NSW) Transporting Children Safely
NSW Government Centre for Road Safety. (2017): https://roadsafety.transport.nsw.gov.au/stayingsafe/children/childcarseats/index.html
Revised National Quality Standard. (2018).
Road Transport (Safety & Traffic Management) Act 1999.
Victoria State Government Education and Training Early Childhood Professionals
Acknowledgements and referencesNil

CHNS.P18 Acceptance and Refusal of Authorisations Policy

ACCEPTANCE AND REFUSAL OF AUTHORISATIONS POLICY

Document Control

Policy number:18
Policy area:CHNS
Policy owner:Childrens Services
Responsible / contact officer:Cathy Cahill
Effective date:1st December 2021
Review date:December 2024

Enhance Family Day Care supports high quality Education and Care environments where all children have their individual needs considered and their health, safety and wellbeing are paramount. In order to do this, Enhance Family Day Care is required to obtain written authorisation from parents or guardians for some circumstances.

An authorisation is given where a person who has legal responsibility for a child gives permission to another person to do something or to make a decision on that person’s behalf. Authorisations are usually authenticated by a signature- either in written form or as an electronic signature. All authorisation and refusals will be kept as part of each child’s enrolment record.

NATIONAL QUALITY STANDARD (NQS)

Quality Area 2: Children’s Health and Safety: 2.2, 2.2.1, 2.2.2, 2.2.3

EDUCATION AND CARE SERVICES NATIONAL REGULATIONS

92        Medication record
93        Administration of medication
94        Exception to authorisation requirement- anaphylaxis or asthma emergency
96        Self-administration of medication
99        Children leaving the education and care service
102      Authorisation for excursions
157      Access for parents
160      Child enrolment records to be kept by approved provider
161      Authorisation to be kept in enrolment record
165      Record of visitors
168      Education and Care Services must have policies and procedures

Purpose

Enhance Family Day Care will provide detailed policies and procedures so that all educators are consistent in how authorisations are managed and understand what does or does not constitute a correct authorisation, which consequently may lead to a refusal. Decisions around refusing an authorisation will be made on a case by case basis by the service in discussion with the Children Services Manager, Police or other authorities.

Scope

This policy applies to the Approved Provider, Children Services team, Educators, Educator Assistants, families, and visitors of the Family Day Care Service.

Implementation

Enhance Family Day Care will ensure we comply with the current Education and Care Services National Regulations, which require parent or guardian authorisation to be provided in matters including:

Enhance Family Day Care will ensure that:

Educators will:

Families will:

Induction and training for Educators

Variations

FDCAQ reserves the right to vary, replace or terminate this policy.

Links to associated documentsNil
Acknowledgements and referencesAustralian Children’s Education & Care Quality Authority. (2014).
Early Childhood Australia Code of Ethics. (2016).
Guide to the Education and Care Services National Law and the Education and Care Services National Regulations. (2020).
Guide to the National Quality Standard. (2017).
Revised National Quality Standard. (2018).

CHNS.P17 Bottle Safety and Preparation Policy

BOTTLE SAFETY AND PREPARATION POLICY

Document Control

Policy number:17
Policy area:CHNS
Policy owner:Children Services
Responsible / contact officer:Cathy Cahill
Effective date:01 December 2021
Review date:December 2024

Infants and young children are more susceptible to food borne illness making it necessary for Educators to implement the highest level of health and hygiene practices within their approved FDC residence.  Safe practices for handling, storing, preparing and heating breast milk or formula must be implemented to minimise risks to children being cared for by Enhance FDC services.

NATIONAL QUALITY STANDARD (NQS)

Quality Area 2: Children’s Health and Safety: 2.1, 2.1.2, 2.1.3, 2.2, 2.2.1

EDUCATION AND CARE SERVICES NATIONAL REGULATIONS

77        Health, hygiene and safe food practices
78        Food and beverages
168      Education and care services must have policies and procedures

Purpose

To ensure Enhance FDC Educators maintain hygienic premises for infants and toddlers requiring bottles, Educators will comply with this policy so that bottles are prepared safely and hygienically and that practices meet current Food Safety Standards.

Enhance FDC encourages all Educators to complete professional development in safe food handling to increase knowledge and awareness of individual responsibilities.

Scope

This policy applies to Educators, Educator assistants and families.

Implementation

During their first year of life, babies are at their most vulnerable to viruses, bacteria, and parasitic infections, due to their immune system not yet being fully developed. Unsafe food handling practices can therefore lead to illness in babies and young children.

To ensure that bottles are consistently prepared in a safe and hygienic manner, Educators will adhere to Enhance FDC’s procedures at all times.

Enhance Educators will:

Families will:

Sterilising bottles, teats and dummies

After sterilising any item for infants, it is important to remember not to touch any part that will go into the baby’s mouth with your hands. Generally, all sterilising systems come with tongs for this purpose, which must also be sterilised with the items.

Educators are required to read and follow the manufacturer’s instructions that come with the sterilising system and ensure that the recommended sterilising times are strictly adhered to.

Prior to using any sterilising system or device or removing items from a steriliser, Educators will wash their hands. This is the single most effective way of preventing the spread of infection.

Steam sterilising

Electric steam sterilising is based on hospital methods and is quick and efficient, taking eight to twelve minutes plus cooling time. Care must be taken that only equipment that is safe to boil is sterilised in this manner. For example, some parts of breast pumps cannot be boiled. Bottles, teats and other items must be placed upside down and must have sufficient room (not touching any other item) to ensure they are fully sterilised.

Microwave steamers take around five to eight minutes to work, plus cooling time. Note that metal utensils cannot be used in microwaves. Where possible leave the lid on the steriliser until it has cooled sufficiently to prevent steam burns. If using a microwave for sterilising, ensure that a purpose designed sterilisation container is being used.

Boiling

Most bottle-feeding equipment must be boiled for at least 10 minutes. Ensure the pot you use is large enough for all bottles to be completely submerged and use the pot exclusively for sterilising. Be aware that teats that are frequently boiled become sticky and may need to be replaced more frequently than if using other sterilisation methods.

Chemical Sterilising

Chemical sterilisation is achieved using cold water and a non-toxic liquid or tablet that is added to cold water to create a sterilising solution that is highly effective in killing bacteria. It is extremely safe to use and can be applied to the skin or even swallowed with no harmful effects. Educators need to check that there are no air bubbles left in the bottles to ensure complete sterilisation.

Always read the manufacturer’s instructions to ensure the solution is mixed correctly and items are left in the solution for the required amount of time: Generally, they are sterile after half an hour and can be safely left in the solution for up to 24 hours. The solution must be changed daily.

Avoid leaving sterilised empty bottles out on work surfaces as they will quickly lose their sterility. Ideally, sterilisers have built-in storage facilities and bottles can be removed when required.

Note: Dishwashers can be used to clean bottles and equipment, but these items must still be sterilised – the dishwasher does not sterilise.

Storing sterilised bottles

If not using sterilised bottles immediately, care needs to be taken to store them correctly to avoid them coming into contact with bacteria.

Preparing formula

Before preparing formula

When preparing infant formula always closely follow the instructions on the tin. In general:

Heating bottles

Storing bottles

Formula or breast milk needs to be kept refrigerated or frozen. Keep a non-mercury thermometer in your fridge so that you can check that the temperature is below 5°C.

It is best to make up fresh formula for each feed and give it to the child as soon as it has cooled. If this is not possible, the freshly made formula should be cooled immediately and stored in the back of the refrigerator (where it is coldest) for no more than 24 hours. Throw away any formula that is left over. Do not freeze or reheat leftover made-up formula.

Breast milk can be stored in several ways, which include:

  1. Refrigerated for no more than 72 hours at 4°C or lower (4°C is the typical temperature of a standard fridge).
  2. Storing bottles in the back of the fridge where it is coldest. Do not store bottles inside the refrigerator door.
  3. Frozen in a separate freezer section of a refrigerator for up to 3 months; if your freezer is a compartment inside the refrigerator, rather than a separate section with its own door, then only store the breast milk for 2 weeks. Frozen in a deep freeze (–18 °C or lower) for 6–12 months.

Frozen breast milk can be thawed:

  1. In the refrigerator and used within 24 hours.
  2. Standing the bottle in a container of lukewarm water and used straight away.

Variations

FDCAQ reserves the right to vary, replace or terminate this policy.

Links to associated documentsNil
Acknowledgements and referencesAustralian Breastfeeding Association www.breastfeeding.asn.au
Australian Children’s Education & Care Quality Authority. (2014).
Australian Government Department of Health. Get Up & Grow:
Healthy Eating and Physical Activity for Early Childhood. https://www1.health.gov.au/internet/main/publishing.nsf/Content/phd-early-childhood-nutrition-resources
Australian Government National Health and Medical Research Council. (2013). Eat for health: Infant feeding guidelines: Information for health workers. https://www.eatforhealth.gov.au/sites/default/files/files/the_guidelines/n56b_infant_feeding_summary_130808.pdf
ECA Code of Ethics. (2016).
Education and Care Services National Regulations. (2011).    
Food Standards Australia – www.foodstandards.gov.au
Education and Care National Regulations. (2011).
Guide to the National Quality Framework. (2017). (Amended 2020).
National Health and Medical Research Council. (2013). Staying healthy: Preventing infectious diseases in early childhood education and care services- 5th Edition
Safe Food and Health Service Executive. (2013). How to prepare your baby’s bottle.

CHNS.P20 Breastfeeding Policy

BREASTFEEDING POLICY

Document Control

Policy number:20
Policy area:CHNS
Policy owner:Childrens Services
Responsible / contact officer:Cathy Cahill
Effective date:01 December 2021
Review date:December 2024

Breastfeeding is important for infant’s nutrition. Australian and international health authorities recommend exclusive breastfeeding until around 6 months. At around 6 months, solid food can then be offered while breastfeeding is continued until 12 months or longer if the mother and baby wish (NSW Ministry of Health, 2014, p. 10).

Enhance Family Day Care respects and supports mothers’ wishes to continue to breastfeed, as we understand that returning to work is a common reason for discontinuing breastfeeding.

Enhance FDC Educators understand their role and responsibilities to ensure the safe storage and handling of breastmilk and adhere to the feeding practices outlined by families in their services.

NATIONAL QUALITY STNDARD (NQS)

Quality Area 2: Children's Health and Safety: 2.1.3

EDUCATION AND CARE SERVICES NATIONAL REGULATIONS

77        Health, hygiene and safe food practices
78        Food and beverages
168      Education and Care Services must have policies and procedures

Purpose

Enhance Family Day Care recognises the importance of breast milk for the developing infant and will ensure that all families are aware of our commitment to supporting mothers to continue to provide their child with breast milk whilst in care.

Scope

This policy applies to the Educators, Educator Assistants, and families of Enhance FDC.

Implementation

An important function of breast milk is to provide the mother’s antibodies to the infant, assisting in the prevention of illness whilst the immune system is developed.  Mothers will be supported to continue to breastfeed, whether by providing expressed breast milk or visiting the Family Day Care residence to feed their infant/child.

Enhance FDC will:

Educators will:

Families will:

Variations

FDCAQ reserves the right to vary, replace or terminate this policy.

Links to associated documentsAustralian Breastfeeding Association
Australian Children’s Education & Care Quality Authority. (2014).
Australian Government National Health and Medical Research Council. (2013). Eat for health: Infant feeding guidelines: Information for health workers.
Safe Food and Health Service Executive. (2013). How to prepare your baby’s bottle.
State Government Victoria Department of Education and Early Childhood Development (2014). Promoting Breastfeeding Victorian Breastfeeding Guidelines
Acknowledgements and referencesNil

CHNS.P33 Emergency evacuation policy

EMERGENCY EVACUATION POLICY

Document Control

Policy number:33
Policy area:CHNS
Policy owner:Childrens Services
Responsible / contact officer:Cathy Cahill
Effective date:January 2022
Review date:January 2025

Enhance Family Day Care supports high quality Education and Care environments where all children have their individual needs considered and their health, safety and wellbeing are paramount.  Emergency and evacuation situations in early education and care services may arise for a variety of reasons, often suddenly and unexpectantly.  It is vital that if an emergency situation arises Enhance Educators are confident to manage the situation effectively and efficiently, maintaining the safety and wellbeing of children, families and visitors.

Ensuring that Educators and children know what to do in an emergency situation requires ongoing planning and practice. Regularly practicing the drills for emergency situations also provides an opportunity to help support and build on children’s coping mechanisms and resilience.

NATIONAL QUALITY STADARD (NQS)

Quality Area 2: Children’s Health and Safety: 2.2, 2.2.1, 2.2.2
Quality Area 7: Governance and Leadership: 7.1.2, 7.1.3

EDUCATION AND CARE SERVICES NATIONAL REGULATIONS

12(d)    Meaning of a serious incident- any emergency for which emergency services attended
97        Emergency and evacuation procedures
98        Telephone or other communication equipment
99        Children leaving the education and care service premises
168      Education and Care Services must have policies and procedures

Purpose

Enhance Family Day Care has a duty of care to maintain the safety and wellbeing of each child, the Educator, and all persons residing or visiting the FDC service during an emergency or evacuation situation.  We are committed to identifying risks and potential hazards of emergency and evacuation situations by conducting thorough risk assessments on an annual basis (more regularly where it is identified that it is necessary) and continually planning for further risk minimisation and improvement to our policy and procedures.

Scope

This policy applies to the Approved Provider, Children Services Team, Educators, Educator Assistants, children, families, and visitors of the Family Day Care Service.

Implementation

We define an emergency as an unplanned, sudden or unexpected event or situation that requires immediate action to prevent harm, injury, or illness to persons, or damage to the FDC service premises. Emergency situations may pose a risk to an individual’s health and safety, so it is important that Enhance Family Day Care and it’s Educators identify potential emergencies that may be specific to their location and environment.

An emergency is any event, situation or event where there is an imminent or severe risk to the health, safety or wellbeing of children at the service.

Circumstances under which an emergency evacuation will occur may include:

Enhance FDC will ensure:

Educators will:

Once an emergency situation is over, the Educator will collaborate with their Practice Mentor to conduct a thorough evaluation of the emergency procedure, actions and communication implemented to determine if any changes need to be made. 

Evacuation procedure

In the event of an emergency, the Educator will make the decision to evacuate. The Educator may also be notified of the need to evacuate by: Emergency Services if an emergency situation is announced (bush fire, flood, damaging winds/storm).

The Educator will:

Lockdown procedure

In the event of a situation where there is immediate threat or danger to the Educator and children, a ‘lock down’ will be implemented. The Educator will have identified a safe room for this purpose as part of the Emergency Plan. A safe room should have doors that can be locked from the inside and have limited or no windows.

The Educator will:

Dealing with trauma

Emergencies and natural disasters are extremely stressful, and it is normal for children and adults to feel overwhelmed and distressed. People cope with trauma in many ways. Children look to adults for reassurance, care and opportunities to share their feelings. It is important for Educators to understand the impact of disasters and seek help when needed.

Enhance FDC will support Educators to provide information to parents and families following any emergency or natural disaster including:

Preparing for an emergency

In the event of an impending emergency or standby information, Educators should continue to review advice and information provided by the following authorities:

Induction and training for Educators

Variations

FDCAQ reserves the right to vary, replace or terminate this policy.

Links to associated documentsLinks/Nil
Acknowledgements and referencesAustralian Children’s Education & Care Quality Authority. (2014).
Australian Government Department of Education, Skills and Employment (2020). Help in an emergency
Australian Government – Emergency Services: http://www.australia.gov.au/information-and-services/public-safety-and-law/emergency-services
Early Childhood Australia Code of Ethics. (2016).
Education and Care Services National Law Act 2010. (Amended 2018).
Education and Care Services National Regulations. (2011).    
Fire Protection Association Australia: www.fpaa.com.au/
Fire System Services: http://www.firesys.com.au/Fire-Extinguisher-Service-and-Maintenance-pg14686.html
Guide to the Education and Care Services National Law and the Education and Care Services National Regulations. (2017).
Guide to the National Quality Framework. (2018). (amended 2020).
Qld Rural Fire Service: www.ruralfire.qld.gov.au
Revised National Quality Standard. (2018).
Work Health and Safety Act 2011. 

CHNS.P12 Managing Medical Conditions Policy

MANAGING MEDICAL CONDITIONS POLICY

Document Control

Policy number:12
Policy area:CHNS
Policy owner:General Manager - Children Services
Responsible / contact officer:Quality and Risk Officer
Effective date:7th July 2021
Review date:June 2022

Policy

Enhance Family Day Care supports high quality Education and Care environments where all children have their individual needs considered and their health, safety and wellbeing are paramount. Every reasonable precaution to protect children’s health and safety will be taken by explicitly adhering to individual medical management and risk management plans and responding to any emergency situation should they arise.

NATIONAL QUALITY STANDARD (NQS)

Quality Area 2: Children’s Health and Safety: 2.1, 2.1.1, 2.2, 2.2.1

EDUCATION AND CARE SERVICES NATIONAL REGULATIONS

86 Notification to parent of incident, injury, trauma or illness
87 Incident, injury, trauma and illness record
90 Medical Conditions Policy
90 (1) (a) The management of medical conditions, including asthma, diabetes or a diagnosis that a child is at risk of anaphylaxis
90 (1) (iv) Medical Conditions Communication Plan
90 (2) The medical conditions policy of the education and care service must set out practices in relation to self-administration of medication by children over preschool age if the service permits that self-administration
91 Medical conditions policy to be provided to parents
92 Medication record
93 Administration of medication
94 Exception to authorisation requirement—anaphylaxis or asthma emergency
95 Procedure for administration of medication
96 Self-administration of medication
136 First Aid qualifications
162(c) and (d) Health information to be kept in enrolment record
168 Education and care services must have policies and procedures
170 Policies and procedures are to be followed

Purpose

Enhance Family Day Care will respond to and manage medical conditions, health care needs or allergies of children and staff at the within the service ensuring the safety and wellbeing of all children, staff, families and visitors.

Scope

This policy applies to the Approved Provider, Children Services Team, Educators, children, families, and visitors.

Procedure

Implementation

Enhance Family Day Care is committed to adhering to privacy and confidentiality procedures when dealing with individual health care needs, allergies or relevant medical conditions. There are a number of factors that must be considered when a child with a diagnosed health care need, allergy, or medical condition is enrolled at the service. Key procedures and strategies are in place at each service to ensure their individual health, safety and wellbeing of current and enrolling children.

Enhance FDC and Educators will ensure:

In the event of a high-risk scenario where a child suffers from a reaction, incident, situation, or event related to a medical condition the FDC educator will:

Families will ensure:

Self-Administration of Medication

A child over preschool age may self-administer medication in specific circumstances. Please refer the Administration of Medication Policy for further information.

Medical Management and Risk Minimisation Plan

All children with a diagnosed health care need, allergy or relevant medical condition must have a medical management and risk minimisation plan in place. All fields in the medical management section should be completed by a medical Practitioner and should include a recent photo of the child.

A meeting will be arranged with the parents/guardian as soon as Enhance FDC has been advised of the diagnosed health care need, allergy or medical condition. During this meeting a risk minimisation plan will be developed in consultation with the parent/guardian to ensure:

Communication Plan

The communication plan explains how relevant Educators, staff members and volunteers are informed about the medical management and risk management plans and how the parent of the child can communicate any changes to the diagnosed health care need, allergy or medical condition.

A communication plan will be created after the meeting with the parents/guardian to ensure:

At all times, families who have a child attending the service who have a diagnosed healthcare need, allergy or medical condition will be provided with a copy of this policy and other relevant policies specific to their child’s health management and communication plans.

Variations

FDCAQ reserves the right to vary, replace or terminate this policy.

Links to associated documentsNil
Acknowledgements and referencesAustralian Children’s Education & Care Quality Authority. (2014).
Australian society of clinical immunology and allergy. ascia. https://www.allergy.org.au/hp/anaphylaxis/ascia-action-plan-for-anaphylaxis
Early Childhood Australia Code of Ethics. (2016).
Education and Care Services National Law Act 2010. (Amended 2018).
Education and Care Services National Regulations. (2011).
Federal Register of Legislation Privacy Act 1988.
Guide to the Education and Care Services National Law and the Education and Care Services National Regulations. (2017).
Guide to the National Quality Framework. (2017). (amended 2020).
National Health and Medical Research Council. (2013). Staying Healthy: Preventing infectious diseases in early
childhood education and care services (5th Ed.). Australia: Commonwealth of Australia. NSW Government. (n.d.).
Occupational Health and Safety Act 2004.
Revised National Quality Standard. (2018).
Department of Education Victoria Meeting children’s health needs (2020).

CHNS.P11 Illness in Care Policy

ILLNESS IN CARE POLICY

Document Control

Policy number:11
Policy area:CHNS
Policy owner:General Manager - Children Services
Responsible / contact officer:Quality and Risk Officer
Effective date:7th July 2021
Review date:June 2022

Policy

Enhance Family Day Care supports high quality Education and Care environments where all children have their individual needs considered and their health, safety and wellbeing are paramount. The National Quality Standard requires early childhood education and care services to implement specific strategies to minimise the spread of infectious illness and maintain a healthy environment for all children, Educators and families. We acknowledge the difficulty of keeping children at home or away from childcare when they are sick and the pressures this causes for parents, however Enhance FDC aims to minimise the transmission of infectious diseases by adhering to regulations and policies protecting the health of all Educators, children, team members, families and visitors.

NATIONAL QUALITY STANDARD (NQS)

Quality Area 2: Children’s Health and Safety: 2.2, 2.1.1, 2.1.2

EDUCATION AND CARE SERVICES NATIONAL REGULATIONS

77 Health, hygiene and safe food practices
85 Incident, injury, trauma and illness policies and procedures
88 Infectious diseases
90 Medical conditions policy
92 Medication record
93 Administration of medication
96 Self-administration of medication

Purpose

We aim to maintain the health and wellbeing of all children, staff, Educators and their families, ensuring a healthy environment and minimising cross contamination and the spread of infectious illnesses by implementing best practice and high standards of personal hygiene within our services.

Scope

This policy applies to the Approved Provider, Children Services Team, Educators, children, families, and visitors of Enhance Family Day Care.

Procedure

Implementation

Enhance Family Day Care has adopted the Staying healthy: Preventing infectious diseases in early childhood education and care services) publication recommendations, developed by the Australian Government National Health and Medical Research Council to guide our practices to help limit the spread of illness and disease. We aim to provide families with up to date information regarding specific illnesses and ways to minimise the spread of infection within the Family Day Care Service and at home.

We are guided by decisions regarding exclusion periods and notification of infectious diseases by the Australian Government- Department of Health and local public health units in our jurisdiction as per the Public Health Act.

We understand that it can be difficult for families to know when their child is sick. Families may experience problems taking time off work or study to care for their child at home. Obtaining leave from work or study can contribute to negative attitudes in the workplace which can cause stress on families. Families may also experience guilt when they send their child to care who is not well.

However, it is imperative that families maintain a focus not only on the well-being of their own child but also upon the well-being of other children and the Educator of their service. To protect the health of children and Educators, it is important that children and Educators who are ill are kept away from the service for the recommended period.

At times, an outbreak of a new or ‘novel’ virus or infection, such as COVID-19, may require exclusion from the Service that is not specified in general exclusion periods for common infectious illnesses. Information, education and recommendations regarding any ‘novel’ virus will be provided by the Australian Government Department of Health and/or local public health unit.

The need for exclusion and the length of time a person is excluded depends on:

Our Educators are not medical practitioners and are not able to diagnose whether a child has an infectious illness. However, if an infectious illness is suspected, Enhance FDC and its Educators may ask the family to collect their child from care as soon as possible or return when they are well enough to participate in the programmed activities and experiences.

Enhance FDC staff and Educators may request families seek medical advice and provide a medical certificate stating that the child is no longer infectious prior to returning to the service. Please note: in the instance it is not possible to obtain a doctor’s certificate or clearance for suspected cases of an illness, the Children Services Manager will decide when the child is able to return to care.

Children arriving at the Family Day Care service who are unwell

Educators will not accept a child into the service if they:

Children who become ill while in care

Children may become unwell throughout the day; in which case the Educator will respond to children’s individual symptoms of illness and provide immediate comfort and care.

Common colds and flu

The common cold (Viral upper respiratory tract infections) are very common in children occurring 6-10 times a year on average with the highest number usually being during the first 2 years in childcare, kindergarten or school. Symptoms may include coughing, runny nose and a slight temperature.

In circumstances where a child appears to have cold or flu symptoms, Educators will determine if the child is well enough to continue at the service or if the child requires parental care.

Enhance FDC aims to support the family’s need for childcare however, families should understand that a child who is unwell will need one-on-one attention which places additional pressure on the Educator and the needs of other children.

Children who are generally healthy, will recover from a common cold in a few days. Keeping a child home and away from childcare, helps to prevent the spread of germs.

Influenza is a highly contagious illness and can spread to others for 24 hours before symptoms start. To prevent the spread of influenza our service encourages team members, Educators and children to be vaccinated once a year.

Reporting Outbreaks to the Public Health Unit

Enhance FDC is required to notify the local Public Health Unit (PHU) by phone as soon as possible after they are made aware that a child enrolled in the service is suffering from one of the following vaccine preventable diseases or an outbreak of gastroenteritis:

Enhance FDC will closely monitor health alerts and guidelines from Public Health Units and the Australian Government- Department of Health for any advice and emergency health management in the event of a contagious illness outbreak.

Excluding children from the Family Day Care Service (Educator's residence)

When a child has been diagnosed with an illness or infectious disease, Enhance FDC will refer to Staying healthy: Preventing infectious diseases in early childhood education and care services to establish the recommended exclusion period.

Notifying families and emergency contact

Enhance FDC and Educators will ensure

Enhance FDC will ensure

Parents will ensure that

Returning to care after surgery

Children who have undergone any type of surgery will need to take advice from their doctor/surgeon as to when it is appropriate and safe to return to childcare. A medical clearance statement will be required to ensure the child is fit and able to return to the Service and participate in daily activities.

Induction and Training for Educators

Variations

FDCAQ reserves the right to vary, replace or terminate this policy.

Links to associated documentsNil
Acknowledgements and referencesAustralian Children’s Education & Care Quality Authority. (2014).
Australian Government Department of Education, Skills and Employment Belonging, Being and Becoming: The Early Years Learning Framework for Australia. (2009).
Australian Government- Department of Health https://www.health.gov.au/
Australian Government Department of Health Australian Health Protection Principal Committee (AHPPC)
Guide to the Education and Care Services National Law and the Education and Care Services National Regulations. (2017).
Guide to the National Quality Standard. (2020)
Kearns, K. (2017). The Business of Childcare (4th Ed.).
National Health and Medical Research Council (NHMRC): https://www.nhmrc.gov.au/
National Health and Medical Research Council. (2012) (updated June 2013). Staying healthy: Preventing infectious diseases in early childhood education and care services.
Qld Health: http://disease-control.health.qld.gov.au/
Public Health Act 2010
Raising Children Network: https://raisingchildren.net.au/guides/a-z-health-reference/fever
Revised National Quality Standard. (2018).
The Sydney Children’s Hospitals network (2020). https://www.schn.health.nsw.gov.au/search/site?query=fever
Safe Work Australia

CHNS.P16 Nutrition Policy (Family Provided Meals)

NUTRITION POLICY (FAMILY PROVIDED MEALS)

Document Control

Policy number:16
Policy area:CHNS
Policy owner:Children's Services
Responsible / contact officer:Cathy Cahill
Effective date:01 December 2021
Review date:December 2024

Enhance Family Day Care recognises the importance of safe food handling and healthy eating to promote the growth and development of young children and is committed to supporting healthy food and drink choices for children in our care. It is acknowledged that the early childhood setting has an important role in supporting families to make nutritious food choices for their children and is committed to providing resources and education to children and families of our service.

We are committed to promoting the healthy eating key messages outlined in the Australian Dietary Guidelines, the Australian Guide to Healthy Eating and the Australian Government’s Get Up & Grow-Healthy Eating and Physical Activity for Early Childhood.

NATIONAL QUALITY STANDARD (NQS)

Quality Area 2: Children’s Health and Safety: 2.1, 2.1.2, 2.1.3

EDUCATION AND CARE SERVICES NATIONAL REGULATIONS

77 Health, hygiene and safe food practices
78 Food and beverages
79 Service providing food and beverages
80 Weekly menu
90 Medical conditions policy
91 Medical conditions policy to be provided to parents
162 Health information to be kept in enrolment record
168 Education and care service must have policies and procedures

Purpose

Enhance Family Day Care is required by legislation to ensure the provision of healthy foods and drinks that meet the requirements for children according to the Australian Dietary Guidelines. It is essential that our service partners with families to provide education about nutrition and promote healthy eating habits for young children to positively influence their health and wellbeing. Dietary and healthy eating habits formed in the early years are shown to continue into adulthood and can reduce the risk factors associated with chronic adult conditions such as obesity, type 2 diabetes, and cardiovascular disease.

This policy affirms our position on the provision of healthy food and drink while children are in our care and the promotion and education of healthy choices for optimum nutrition.

We believe in providing a positive eating environment that reflects dietary requirements, cultural and family values, and promotes lifelong learning for children, as we commit to implementing and embedding the healthy eating key messages outlined in the National Healthy Eating Guidelines for Early Childhood Settings outlined in the Get Up & Grow resources.

Our Service is also committed to ensuring consistently high standards of food preparation and food storage and transportation are adhered to, where applicable.

Scope

This policy applies to the Approved Provider, Children Services Team, Educators, children, families, and visitors of Enhance Family Day Care Services.

Implementation

Enhance FDC has a responsibility to help children to develop good food practices and approaches, by working with families and Educators.

We will promote the Australian Dietary Guidelines to families and will make recommendations that children are provided 50% of the recommended dietary intake for all nutrients in their FDC lunchboxes. Food will be served at various times throughout the day to cater for all children’s nutritional needs.

Mealtimes will reflect a relaxed and pleasant environment where Educators engage in meaningful conversations with children. This assists in creating a positive and enjoyable eating environment.

Breastfeeding

Educators will:

Promote healthy lunchboxes and liquids in our services

Educators will:

Food hygiene

Food poisoning is caused by bacteria, viruses, or other toxins being present in food and can cause extremely unpleasant symptoms such as diarrhoea, vomiting, stomach cramps, and fevers. Children under five years of age are considered a high-risk group as their immune systems are still developing and they produce less of the stomach acid required to kill harmful bacteria than older children or adults (Foodsafety.gov, 2019).

Enhance FDC Educators will undertake food safety training upon registration with Enhance FDC and bi-annually thereafter. Educators will strictly adhere to food hygiene standards to prevent the risk of food poisoning.

Storing food

Educators will:

Cleaning

Educators will:

Personal hygiene for food handlers

Educators will ensure:

Creating a positive learning environment

Educators will:

Cooking with children

Cooking experiences may sometimes be carried out with the children as a part of the educational program. On these occasions Educators will be vigilant to ensure that the experience remains safe, and relevant food hygiene practices are adhered to.

Meal provision by Educators

Where an Educator is providing meals as part of their service offering, the Educator is required to complete a Food Safety Supervisor course bi-annually. Educators will also need to confirm any additional requirements with their local council.

Families will:

Variations

FDCAQ reserves the right to vary, replace or terminate this policy.

Links to associated documentsNil
Acknowledgements and referencesAustralian Breast-Feeding Association Guidelines: https://www.breastfeeding.asn.au/
Australian Children’s Education & Care Quality Authority. (2014). Australian Government Department of Education, Skills and Employment. Belonging, Being and Becoming: The Early Years Learning Framework for Australia. (2009).
Foodsafety.gov. (2019): https://www.foodsafety.gov
Food Safety Standards (Australia only). (2015):
http://www.foodstandards.gov.au/industry/safetystandards/Pages/default.aspx
Food Standards Australia and New Zealand Act 1991

CHNS.P15 Assessment of family day care educators, assistants and persons residing at family day care residences policy

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Policy number:15
Policy area:CHNS
Policy owner:General Manager - Children's Services
Responsible / contact officer:Cathy Cahill
Effective date:29th October 2021
Review date:As required

Enhance Family Day Care has the responsibility of ensuring Family Day Care educators, educator assistants and all persons over the age of 18 residing at the family day care residence are fit and proper persons to be involved in the provision of education and care to young children. Enhance FDC thoroughly assesses and closely monitors Educators (including Educator assistants) and persons residing at the property to ensure the fitness and propriety of all adults. Practice Mentors provide Educators with ongoing professional support, assistance and supervision and maintain accurate records to safeguard children’s safety and wellbeing.

NATIONAL QUALITY STANDARD (NQS)
Quality Area 2: Children’s Health and Safety: 2.2, 2.2.3
Quality Area 4: Staffing Arrangements: 4.1.1
Quality Area 7: Leadership and Governance: 7.1.2

EDUCATION AND CARE SERVICES NATIONAL LAW ACT (2010)
Section 3 (2)(a); 173

EDUCATION AND CARE SERVICES NATIONAL REGULATIONS
84 Awareness of child protection law
119 Family Day Care Educator and Family Day Care Educator assistants to be at least 18 years of age
127 Family Day Care Educator Qualifications
136 First Aid Qualifications
144 Family Day care Educator Assistants
153 Register of family day care Educators, coordinators and Educator Assistants
154 Record of staff, family day care coordinators and family day care Educator Assistants
163 Residents at family day care residence and family day care educator assistants to be fit and proper persons
164 Requirement for notice of new persons at residence
168 Education and care services must have policies and procedures
169 Additional policies and procedures – family day care service

Purpose

Enhance FDC adheres to the Education and Care Services Regulations and conducts assessments of Educators (including Educator Assistants) and provides comprehensive screening, onboarding and re-registration processes. Whilst adults over 18 residing at an FDC property do not undergo their own onboarding and re-registration, Enhance FDC considers these persons to be part of the onboarding and re-registration of Educators and will consider the ongoing suitability of these persons as part of the process of re-registration. Educator assistants and all persons over the age of 18 who reside at the family day care residence will be required to prove that they are fit and proper persons, are suitably qualified and, for Educator Assistants, hold the relevant emergency care qualifications.

Scope

This policy applies to Approved Provider, Children Services Team, Educators, Educator Assistants, adult residents, and visitors of Enhance FDC services.

Implementation

To ensure the ongoing health, safety and wellbeing of children, Enhance FDC is responsible for assessing a person’s suitability as an Educator or Educator Assistant and must ensure that all persons who work or reside in the premises of an approved Enhance FDC residence are considered to be ‘fit and proper persons’.

We achieve this by:

Practice Mentors will provide ongoing assessment of the Educator and Educator Assistant through monitoring and regular visits to Educator's homes.

Practice Mentors will:

Enhance Educators and Educators Assistants will:

Blue cards

Blue Card Services administers the blue card system—Queensland’s Working with Children Check. The blue card system regulates activities which are essential to children’s lives, including childcare, education, sport, cultural activities, and foster care. Blue Card Services check and monitor people who work in these industries and help organisations to create safe environments for children.

Screening and No Card, No Start

All adults over the age of 18 who work as an Educator, or who reside in a property with an Educator delivering Family Day Care, must apply for and hold a blue card. Educators and adult residents must have a valid blue card prior to care commencing at the residence. The No Card, No Start law means Educators must have a valid blue card before commencing care. Educators cannot commence work with a submitted application.

In the instance that an Educator does not renew their blue card before the expiry date, they will be subject to the No Card, No Start law and cannot work.

To help ensure the safety of children and young people in Queensland, the blue card system stops certain people from holding or applying for a blue card such as:

It is against the law for disqualified or restricted people to apply for a blue card. Enhance will not operate a family day care service from any residence where a disqualified or restricted person lives. More information about restricted persons can be found here.

Ongoing Monitoring & changes to police information

Enhance FDC and Blue Card Services will continuously monitor the status of all Blue Card holders linked to the organisation. If there is a change in police information for any Educator or adult resident, they are obligated to report this change to Blue Card services. Failure to do so may result in a fine.

A change in police information includes:

Where there is a change in police notification, the blue card holder automatically becomes a restricted person. A restricted person is a person who either:

It is an offence for a restricted person to start or continue working or volunteering in restricted employment, such as Family Day Care. Enhance will cancel or suspend registration or suspend care if an Educator, or an adult resident in a FDC residence is considered to be a restricted person.

Where an offence is considered relevant to child related employment, Blue Card services will notify Enhance of the information. This may result in suspension or cancellation of registration (for Educators) or suspension of service in the case of a change in Blue Card status of an adult resident.

Educators registered with Enhance are required to notify their Practice Mentor or Children Services Manager of any offence that may affect their blue card, or of any offence committed by an adult resident that may affect their blue card.

Exemption cards

Exemption cards are held by police officers with the Queensland Police Service and teachers registered with the Queensland College of Teachers and are only required for work outside of a person’s professional duties (e.g. if a police officer or a teacher become an Educator, or live in an Educators house).

Exemption cards are valid for 3 years and need to be renewed prior to the expiry date. For exemption cards issued without an expiry date, these cards need to be renewed by 31st August 2023.

Exemption card holders are not required to wait until they receive their physical exemption card to commence work, however, Enhance will only allow exemption card holders to commence work on receipt of a clear police check.

Enhance FDC will regularly validate exemption cards to ensure that there are no changes to the eligibility of the card holder.

Renewals

Educators and adult occupants are required to renew their blue card before the expiration date printed on their blue card. As long as the renewal application is submitted prior to the expiry date issued on the current blue card, Educators will be able to continue working. If an Educator or adult occupant does not apply for a new blue card before it expires, care will be suspended until a new blue card has been issued.

Enhance requires Educators and adult occupants to submit their renewal applications to Blue Card services at least 60 days before the current blue card expiry.

Residents turning 18

Educators are required to inform Enhance of any resident who is turning 18 within 60 days. Practice Mentors will assess the resident for fitness prior to the resident’s 18th birthday.

Variations

FDCAQ reserves the right to vary, replace or terminate this Policy.

Links to associated documentsNil
Acknowledgements and referencesAustralian Children’s Education & Care Quality Authority. (2014).
Blue Card Services (2021) https://www.qld.gov.au/law/laws-regulated-industries-and-accountability/queensland-laws-and-regulations/regulated-industries-and-licensing/blue-card-services
Education and Care Services National Law Act 2010. (Amended 2018).
Education and Care Services National Regulations. (2011) Guide to the National Quality Framework. (2018). (Amended 2020).
Guide to the Education and Care Services National Law and the Education and Care Services National Regulations (2017)
Guide to the National Quality Standard. (2020)
Revised National Quality Standard. (2018)

CHNS.P14 Safe Play Spaces Policy & Guidelines

Toileting and Nappy Changing Policy

TOILETING AND NAPPY CHANGING POLICY

Purpose
To ensure toileting and nappy changing is undertaken in a safe and respectful way while maintaining a high standard of hygiene.

Policy
The Family Day Care Association of Qld Inc. (FDCAQ) recognises toileting and nappy changing as a time of learning and increased independence and aims to ensure high standards of health, safety and well-being practices are maintained.

Procedure
Educators are encouraged and supported to provide an environment where toileting and nappy changing is a relaxed and positive experience and allows the opportunity for learning and increased independence.

Information provided by families at the time of enrolment will be taken into consideration to provide comfortable access to toileting.

If children are transitioning through toilet training, Educators will discuss the child’s needs, level of supervision required and language used with parents to ensure consistency with practices at home are supported as much as possible. Educators will communicate regularly with families on the child’s progress and review any routines or behaviours.

The role of the Educator is to:

To ensure safety and cleanliness and to reduce the risk of cross-infection while toileting, Educators will:

To ensure consideration is given to protective behaviours when undertaking toileting and nappy changing.

Educators will:

To ensure safety and cleanliness and reduce the risk of cross-infection while nappy changing.

The Educator will:

Relevant Documents
Child Protection Policy
Hygiene Policy
E003 - Environment Audit

References
GR001 - Education and Care Services National Law 2010
GR002 - Education and Care Services National Law (Qld) Act 2011
GR003 - Education and Care Services National Regulations 2011
GR006 - The Guide for the National Quality Standards
GR022 - Staying Healthy - 5th Edition
Extract from Putting Children First, the magazine of the National Childcare Accreditation Council (NCAC) Issue
31 September 2009 Policy

CHNS.P11 Sun Safe Policy

SUN SAFE POLICY

Policy Number:11
Policy Area: CHNS
Policy Owner:General Manager - Children Services
Responsible / Contact Officer: Quality and Risk Officer
Effective Date:April 2021
Review Date:June 2022

Policy Information
Australia has one of the highest rates of skin cancer in the world. Too much of the sun’s UV radiation can cause sunburn, skin and eye damage and skin cancer. As infants and toddlers up to four years of age are particularly vulnerable to UV damage, Enhance Family Day Care commits to creating Sun Smart environments and implementing Sun Smart processes to keep children, educators and staff safe from UV exposure and damage.

National Quality Standard (NQS)
Quality Area 2: Children’s Health and Safety: 2.1, 2.1.1, 2.2, 2.2.1
Quality Area 3: Physical Environment: 3.1.1

Education and Care Services National Law
167 Protection from harm and hazards

Education and Care Services National Regulations
100 Risk assessment must be conducted before excursions
113 Outdoor space natural environment
114 Outdoor space shade
168 Education and care service must have policies and procedures
168 (2)(a)(ii) Sun Protection

Purpose
To protect all children, educators and staff from the harmful effects of ultraviolet (UV) radiation from the sun and to ensure adherence to Cancer Council’s Sun Smart recommendations for the safety of all people in the Family Day Care environment.

Scope
This policy applies to the Approved Provider, Children Services team, educators, educator assistants, children, families, and visitors.

Procedure
Implementation
Enhance Family Day Care will work in compliance with the National SunSmart Early Childhood Program to ensure children’s health and safety is maintained at all times whilst at the service. This policy applies to all activities at Enhance FDC services and whilst engaging in regular outings and excursions. It also applies to activities undertaken by the Children Services team.

Monitoring UV Levels
Sun protection is required when UV levels reach level 3 or above. Enhance FDC educators and staff will monitor the UV levels daily through one or more of the following methods:

Due to high levels of UV in Queensland, the UV index is always above 3 regardless of the weather or season.

Outdoor Activities
The sun protection measures listed are used for all outdoor activities during the daily local sun protection times, when the UV Index is 3 or above. The sun protection times are a forecast from the Bureau of Meteorology for the time of day UV levels are forecast to reach 3 or higher. At these levels, a combination of sun protection will be used for all skin types.

Enhance FDC educators and staff will use a combination of sun protection measures (see below) whenever UV Index levels reach 3 and above. Care is taken during the peak UV radiation times and outdoor activities are scheduled outside of these times where possible.

Enhance Family Day Care educators and staff will follow the advice from Cancer Council Queensland and if recommended, modify outdoor play to under cover or shaded areas if UV levels reach 8 or above.

Shade

Hats
Enhance FDC educators, children, staff and visitors are always required to wear sun safe hats if they are outdoors. In line with Cancer Council Australia’s definition, a sun safe hat is a:

Baseball caps and visors do not provide adequate protection from the sun and are therefore unable to be used.

Clothing

Sunscreen
As per Cancer Council Australia recommendations:

Babies
In line with recommendations from the Cancer Council Australia:

If babies are kept out of the sun or well protected from UV radiation by clothing, hats and shade, then sunscreen need only be used occasionally on very small areas of a baby’s skin. The widespread use of sunscreen on babies under 6 months old is not recommended.

Risks of Summer Play
Australia has a hot climate and inevitably playground equipment and surfacing can heat up rapidly and retain heat. Many playground surfaces and equipment can exceed temperatures greater than 50°C and if young children come into contact with these surfaces, they can be burned severely within seconds.

Enhance educators and the Children Services team will:

Role modelling and work health and safety
Cancer Council Australia acknowledges that children are more likely to develop sun-safe habits if they are role-modelled and demonstrated by adults around them. Occupational UV exposure is also a WH&S issue. All educators and Children Services team members will therefore be required to role model appropriate sun protection behaviours. These include:

Enhance Family Day Care will ensure that:

Enhance Educators will ensure:

Families will ensure that:

Induction and Training for Educators

Information about Sun Safety will be included in our Family Handbook.

Variations
FDCAQ reserves the right to vary, replace or terminate this Policy.

Acknowledgements and ReferencesAustralian Children’s Education & Care Quality Authority. (2014).
Bureau of meteorology. Home page (for UV Index):
http://www.bom.gov.au/uv/
Cancer Council. (2019). UV alert: https://www.cancer.org.au/preventingcancer/sun-protection/uv-alert/
Cancer Council. Home page: https://www.cancer.org.au/
Cancer Council. Preventing cancer: Sun protections:
https://www.cancer.org.au/preventing-cancer/sun-protection/
Children's Services Act 1996
Cancer Council Queensland. National Sun Smart Program:
https://cancerqld.org.au/cancer-prevention/programsresources/national-sunsmart-program/
Early Childhood Australia Code of Ethics. (2016).
Education and Care Services National Law Act 2010. (Amended 2018).
Education and Care Services National Regulations. (2011).
Guide to the National Quality Framework. (2018). (Amended 2020).
KidSafe NSW Playground Safety .(2020).
Occupational Health and Safety Act 2004
Revised National Quality Standard. (2018).

Risk Management Policy

RISK MANAGEMENT POLICY

Purpose
To identify, minimise and remove any risk to children’s safety and well-being.

Policy
The Family Day Care Association of Qld Inc. (FDCAQ) undertakes to maintain a safe and friendly environment for children by identifying any potential risk to children’s safety and wellbeing and having processes in place to reduce and/or remove any risk of harm.

Procedure
Creating safe and friendly environments for children is a central focus of risk management plans. In addition to this a Risk Management plan provides an opportunity to explore what we can do. Risk management means being aware of potential hazards in a child’s environment and taking steps to remove or minimise them. These risks maybe of a physical or human nature. Educators and staff are required to undertake risk assessments for children’s environments and activities using the ’Risk Priority Calculator’ and ‘Risk Management Plan’ forms as follows:

When identifying a risk:

Factors to consider when determining the likelihood of an incident occurring includes:

When making a judgment about the severity of the potential consequences, factors to consider may include:

When the level of risk is determined by comparing the relationship between the likelihood and the consequence using the ‘Risk Priority Calculator’, the risk will be allocated a priority number from 1 to 6 and determined as follows:

Educators and staff are then required to complete a ‘Risk Management Plan’ form and forward it to a Service co-ordinator.

Relevant Documents
Excursion Policy
Education and Care Environment Policy
E001 - Risk Management Plan
E003 - Care Environment Audit
T004 - Regular Excursion (outing) Form
T005 - Excursion Permission Form (Individual)
ER007 - Risk Priority Calculator
E012 – Excursion Risk Management Plan

References
Managing Occupational Health and Safety in Children’s Services, Lady Gowrie, Sue Tarrant.
Child Protection Risk Management Strategy Handbook, Commission for Children, Young People and Child
Guardian, Queensland Government
GR001 - Education and Care Services National Law 2010
GR002 - Education and Care Services National Law (Qld) Act 2011
GR003 -Education and Care Services National Regulations 2011

Hygiene Policy

HYGIENE POLICY

Purpose
To provide and maintain a hygienic environment for children’s well-being and to encourage and enhance children’s learning of hygienic practices.

Policy
The Family Day Care Association of Qld Inc. (FDCAQ) aims to minimise any risk to children’s health by ensuring the environment that Educators provide to children maintains a high standard of hygiene and personal hygiene methods are learnt and practiced.

Procedure
To ensure cleanliness and reduce the risk of cross-infection in the child care environment, the following must occur:

Effective hand washing is recognised as the best way to maintain hygiene standards and minimise the risk of spreading illnesses and infection. Guidelines for hand washing include:

Relevant Documents
Bathing Policy
Food Handling Policy
Toileting and Nappy Changing Policy
C003 - Care Environment Audit
HR011 – How to Wash Hands Poster – Staying Healthy – 5th Edition

References
GR001 - Education and Care Services National Law 2010
GR002 - Education and Care Services National Law (Qld) Act 2011
GR003 - Education and Care Services National Regulations 2011
GR006 - The Guide for the National Quality Standards
GR022 - Staying Healthy - 5th Edition

General Health and First Aid Policy

CHILDREN'S GENERAL HEALTH & ADMINISTRATION OF FIRST AID POLICY

Purpose
To maintain the general health and well-being of children.

Policy
The Family Day Care Association of Qld Inc (FDCAQ) aims to maintain the general health and well-being of children by communicating with families, monitoring children’s health while in care and ensuring Educators and staff are qualified in appropriate first aid responses.

Procedure
Family Responsibilities:

To promote and monitor children’s general health and well-being, Educators will:

All Educators are required to meet the requirements for, and maintain a current Apply First Aid Certificate and Cardio-Pulmonary Resuscitation Certificate, approved anaphylaxis management training, and current approved emergency asthma management training and must be able to independently:

Relevant Documents
Sun Safety Policy
Exclusion for Infectious Diseases Policy
Immunisation Policy
Hygiene Policy
Administering Medication Policy
F001 - Enrolment Form
F002 - Enrolment Agreement Form
F009 - Temporary Placement Form
H001 - Child Health Management Plan
H004 - Medication Form
TT00 - Travel Emergency Contact List Template

References
GR022 - Staying Healthy - 5th Edition
Anaphylaxis Australia
GR001 – Education and Care Services National Law 2010
GR002 - Education and Care Services National Law (Qld) Act 2011
GR003 - Education and Care Services Regulations 2011
GR006 - The Guide for the National Quality Standards

Exclusions for Infectious Diseases Policy

EXCLUSIONS FOR INFECTIOUS DISEASES POLICY

Purpose
To minimise the spread of infectious diseases between children, educators, visitors and staff.

Policy
The Family Day Care Association of Qld Inc (FDCAQ) supports children’s health and wellbeing and aims to minimise the spread of any infectious diseases between children and adults by adhering to National Health and Medical Research Council (NHMRC) requirements and other legislative guidelines.

Procedure
Excluding sick children and staff is one of the most important ways of limiting the spread of infection in education and care. The spread of certain infectious diseases can be reduced by excluding a person who is known to be infectious, from contact with others who are at risk of catching the infection.

NHMRC Recommended minimum exclusion periods for infectious conditions for schools, pre-schools and education and care services.

Recommended exclusion periods are based on the time that a person with a specific disease or condition is likely to be infectious.

The following are recommended minimum periods of exclusion based on risk of infection but a child or staff member may need to stay at home longer than the exclusion period to recover from an illness.

Recommended ‘Not excluded’ means there is no significant risk of transmitting infection to others.

Relevant Documents
Children’s General Health and Administration of First Aid Policy
Hygiene Policy
Incident, Injury, Trauma and Illness Policy
F001 - Enrolment Record
H002 – Record of Incident, Injury, Trauma and Illness

References
GR001 – Education and Care Services National Law Act 2010
GR002 - Education and Care Services National Law (Qld) Act 2011
GR003 - Education and Care Services National Regulations 2011
GR006 - The Guide for the National Quality Standards
GR022 - Staying Healthy – 5th Edition

ConditionExclusion of CaseExclusion of Contacts
Campylobacter infectionExclude until there has not been a
loose bowel motion for 24 hoursb
Not excluded
Candidiasis (thush)Not excludedNot excluded
ConjunctivitisExclude until discharge from the
eyes has stopped, unless a doctor
has diagnosed non-infectious
conjunctivitis
Not excluded
CryptosporidiumExclude until there has not been a
loose bowel motion for 24 hoursb
Not excluded
Diarrhoea (no organism
identified)
Exclude until there has not been a
loose bowel motion for 24 hoursb
Not excluded
Fungal infections of the skin or
nails (e.g. ringworm, tinea)
Exclude until the day after
starting appropriate antifungal
treatment
Not excluded
GiadiasisExclude until there has not been a
loose bowel motion for 24 hoursb
Not excluded
Glandular fever (mononucleosis,
Epstein-Barr virus (EBV)
infection)
Not excludedNot excluded
Hand, foot and mouth diseaseExclude until all blisters have
dried
Not excluded
Haemophilus influenza type b
(Hib)
Exclude until the person has
received appropriate antibiotic
treatment for at least 4 days
Not excluded
Contact a public health unit for
specialist advice
Head lice (pediculosis)Not excluded if effective
treatment begins before the next
day at the education and care
service
Not excluded
Hepatitis AExclude until a medical certificate
of recovery is received and until
at least 7 days after the onset of
jaundice
Not excluded
Contact a public health unit for
specialist advice about
vaccinating or treating children in
the same room or group
Hepatitis BNot excludedNot excluded
Hepatitis CNot excludedNot excluded
Herpes simplex (cold sores fever
blisters)
Not excluded if the person can
maintain hygiene practices to
minimise the risk of transmission
If the person cannot comply with
these practices (e.g. because they are too young), they should be
excluded until the sores are dry
Sores should be covered with a
dressing, where possible
Not excluded
Human immunodeficiency virus
(HIV)
Not excluded
If the person is severely immune
compromised, they will be
vulnerable to the other people’s
illnesses
Not excluded
Human parvovirus B19 (fifth
disease, erythema infectiosum,
slapped cheek syndrome)
Not excludedNot excluded
Hydatid diseaseNot excludedNot excluded
ImpetigoExclude until appropriateNot excluded
Influenza and influenza-like
illnesses
Exclude until person is wellNot excluded
ListeriosisNot excludedNot excluded
MeaslesExclude for 4 days after the onset
of the rash
Immunised and immune contacts
are not excluded
For non-immunised contacts,
contact a public health unit for
specialist advice
All immunocompromised children
should be excluded until 14 days
after the appearance of the rash
in the last case
Meningitis (viral)Exclude until person is wellNot excluded
Meningococcal infectionExclude until appropriate
antibiotic treatment has been
completed
Not excluded
Contact a public health unit for
specialist advice about antibiotics
and/or vaccination for people
who were in the same room as
the case
Molluscum contagiosumNot excludedNot excluded
MumpsExclude for 9 days or until
swelling goes down (whichever is
sooner)
Not excluded
Pertussis (whooping cough)Exclude until 5 days after starting
appropriate antibiotic treatment,
or for 21 days from the onset of
coughing
Contact a public health unit for
specialist advice about excluding
non-vaccinated contacts, or
antibiotics
Pneumococcal diseaseExclude until person is wellNot excluded
RoseolaNot excludedNot excluded
Ross River virusNot excludedNot excluded
Rotavirus infectionExclude until there has not been a
loose bowel motion for 24 hoursb
Not excluded
Rubella (German measles)Exclude until the person has fully
recovered or for at least 4 days
after the onset of the rash
Not excluded
SalmonellosisExclude until there has not been a
loose bowel motion for 24 hoursb
Not excluded
ScabiesExclude until the day after
starting appropriate treatment
Not excluded
ShigellosisExclude until there has not been a
loose bowel motion for 24 hoursb
Not excluded
Streptococcal sore throat
(including scarlet fever)
Exclude until the person has
received antibiotic treatment for
at least 24 hours and feels well
Not excluded
ToxoplasmosisNot excludedNot excluded
Tuberculosis (TB)Exclude until medical certificate is
produced from the appropriate
health authority
Not excluded
Contact a public health specialist
unit for advice about screening,
antibiotics or specialist TB clinics
Varicella (chickenpox)Exclude until all blisters have
dried – this is usually at least 5
days after the rash first appeared
in non-immunised children, and
less in immunised children
Any child with an immune
deficiency (for example,
leukaemia) or receiving
chemotherapy should be
excluded for their own protection
as they are at high risk of
developing severe disease
Otherwise, not excluded
Viral gastroenteritis (viral
diarrhoea)
Exclude until there has not been a
loose bowel motion for 24 hoursb
Not excluded
WormsExclude if loose bowel motions
are occurring
Exclusion is not necessary if
treatment has occurred
Not excluded

a the definition of ‘contacts’ will vary according to the disease – refer to the specific fact sheet for more information.
b If the cause is unknown, possible exclusion for 48 hours until the cause is identified. However, the educators and other staff who have a food handling role should always be excluded until there has not been a loose bowel motion for 48 hours. Adapted from SA Health Communicable Disease Control Branch http://www.dh.sa.gov.au/pehs/ygw/index.htm.

Note that the exclusion advice is consistent with the Communicable Diseases Network Australia Series of National Guidelines (SonGs), where available

Dental and Oral Health

DENTAL AND ORAL HEALTH POLICY

Purpose
To support and promote children’s dental and oral health.

Policy
The Family Day Care Association of Qld Inc. (FDCAQ) aims to support children’s dental and oral health by encouraging and promoting good dental and oral hygiene behaviour.

Procedure
Oral and dental health care includes encouraging hygienic behaviour in children and families, contributing to reducing the likelihood of dental cavities in children and preventing and reducing the likelihood of dental trauma in children. Considerations include:

Relevant Documents
Nutrition and Physical Activity Policy Hygiene Policy
GR022 - Staying Healthy 5th Edition
HR017 - Oral Health for Infants and Toddlers
HR018 - Oral Heath for children 3-12 years
HR019 - Oral Hygiene for babies

References
HR019 - Oral Hygiene for babies - Raising Children’s Network
GR001 – Education and Care Services National Law Act 2010
GR002 - Education and Care Services National Law (Qld) Act 2011
GR003 – Education and Care Services National Regulations 2011
GR006 - The Guide for the National Quality Standards

CHNS.P09 Delivery and Collection of a Child Policy

DELIVERY AND COLLECTION OF CHILDREN POLICY

Document Control

Policy number:09
Policy area:CHNS
Policy owner:General Manager Children Services
Responsible / contact officer:Quality and Risk Officer
Effective date:01 October 2020
Review date:Annually and as required

Purpose

To ensure children are delivered to and collected from an Education and Care service in a safe and responsible manner.

Policy

To ensure that in relation to the collection and delivery of children Family Day Care Association Qld (FDCAQ) has measures in place to ensure the safety of children and that they are not delivered into the care of an unauthorised person. The procedures are designed so that parent/guardians are given and provide the service the necessary permissions to ensure they are always aware their child’s whereabouts whilst they are attending the FDC service.

Procedure

Families are required to complete an ‘Attendance Record’ provided by Educators confirming the transfer of care responsibility on arrival and departure (including times and signatures) of each day the child attends care. A child will be delivered into the care of the engaged Educator and/or Educator Assistant only and will be collected or delivered only to or by authorised persons. Authorised persons (including authorised nominee) delivering and collecting children must be over the age of 18 years. Educators and families also need to be clear about the procedures for entering and leaving an Educator’s home in a safe manner e.g., doors, driveways, car parking area.

This procedure requires Educators to:

A child may only leave the FDC residence or site of excursion or extra-curricular activity if the child:
Is given into the care of:
a) an authrised parent, or and authorised guardian of the child; or
b) an authorised nominee named in the child’s enrolment record; or
c) a person authorised by a parent or authorised nominee named in the child’s enrolment record to collect the child; or
d) all children must be signed in and out at the time of arrival and on departure by the parent, guardian, authorised person or authorised nominee on the child’s attendance record.
e) a person authorised by the child’s parent via contact by telephone, text, or email. In this instance the educator must:

Parenting orders

The Educator will inform parents of their responsibility to provide the Educator with a copy of any current ‘Parenting Order’. A child should not be released into the care of a parent who is prohibited by a court ‘Parenting Order’ from having contact with the child.

If a parent who is not authorised on the child’s enrolment form arrives to collect the child but provides a current court ‘Parenting Order’ which gives them legal access, and can prove their identity, the child will be released, and the enrolling parent will be notified.

Educators and the service need to be alerted as soon as practically possible to any Court Order or Parenting Plans. If parents are divorced or separated and there is no Court Order or Parenting Plan in place, both parents have access to and are authorised to collect the child. Court Orders and Parenting Plans must be current and should be certified by a JP when providing a copy of the original. A copy is to be also provided to the service to be kept on file.

Only deny a parent, guardian or the authorised person access to the child if as is directed on a Court Order or Parenting Plan. However, where parents of a child are in conflict and the Educator has reason to believe releasing a child to a parent may place the child’s immediate safety and welfare at risk, the Educator will act in a manner that is consistent with the FDC service’s duty of care to that child, the other children in their care and themselves.

A parent / guardian or authorised person or indeed unauthorised person cannot be physically prevented from leaving with the child. If person insists on taking the child from the service and you feel the child is at risk of harm, contact the local police immediately. If possible, provide the police with car make / model and license plate and full circumstances of the situation.

If a parent / guardian or authorised person arrives to collect a child and appears to be intoxicated or is unable to safely care for and collect a child, attempt to delay their departure by involving them in conversation. Confidentially and sensitively raise your concern (i.e. you feel they are unable at this time to safely care and collect the child). Discuss possible alternative arrangements. In such cases, the Educator can contact the other parent or the appropriate authorities and attempt to keep the child at the service until the situation is resolved.

If a parent, guardian or authorised person has not collected the child 30 minutes after the booked session of care, the Educator may contact the parent, guardian or authorised persons to arrange for the child to be collected from care.
If the Educator is unable to contact the parent, guardian or authorised persons within a period of two hours after the booked times, the Educator will contact the FDC Service.

In all cases of denial of access to a child or a child taken without authorisation, the Educator can exercise the right to refusal if written or verbal authorisations do not comply with National Regulations.

If an extraordinary authorisation is given, authorisation is refused or there is non-collection of a child, it is best practice to document:

Educators are expected to comply with the following:

Families are expected to comply with the following:

Variations

FDCAQ reserves the right to vary, replace or terminate this policy.

Links to associated documentsNil
Acknowledgements and referencesCHS F001 - Enrolment Form
CHS F002 - Enrolment Amendment Record
CHS F006 - Child Attendance Record
CHS T007 - Independent Child Arrival/Departure
Permission Form
Education and Care Services National Law Act
Education and Care Services National Law (Qld) Act
Education and Care services National Regulations
The Guide for the National Quality Standards
http://www.acecqa.gov.au/national-quality-framework/introducing-the-national-quality-framework