Educator Alert | Cathy Cahill Announcement

Resignation Announcement

Cathy Cahill

General Manager, Children Services

It is with a heavy heart that I announce my resignation as FDCQ General Manager Children Services. After more than eight years of service with Family Day Care Queensland, including four years as General Manager Children Services, I have made the challenging decision to take a break to spend time with my family.

It has been an honour and privilege to work with you, our dedicated and inspiring Educators. Your resilience and strength through times of challenge and change will stay with me forever. Thank you for your commitment to children and families. You are an inspiration to us all. I have learnt so much along this journey and will miss connecting in with you during our Educator meetings and our face to face visits.

Leading Enhance Family Day Care and Capricornia In Home Care has been a career highlight and I will always reflect fondly on my time with the organisation. I would like to posthumously thank Peta McNellie, former FDCQ CEO for her professional guidance, her confidence in me and her unrivalled passion for the sector.

As I leave my role, I depart knowing that Enhance Family Day Care and Capricornia In Home Care is in competent and capable hands. I feel extremely proud of the work we have accomplished over the last four years and know the team will continue to work hard with streamlining systems and processes to support you with the valuable work you do.

Jason de Bakker, FDCQ Chief Executive Officer, with Meg Walsh, Children Services Manager and the Children Services leadership team, will be reviewing our structure and arrangements for 2023 over the coming weeks. Further information will be communicated with you in due time.

My final day in the role of General Manager will be Friday 23 December.

I thank you for the opportunity to have led you, with my head and my heart, and for the support and remarkable work you do with children, families and for the Family Day Care sector. Thank you.

It has been a privilege and a joy to have worked with you. Moving forward, I wish you all the very best to lead, grow and promote exceptional home-based education and care.

Kind regards

Cathy Cahill

Children Services General Manager

Regional Meeting Invitation

Wednesday 30 November at 7pm

We are pleased to invite you to the final, combined Enhance Family Day Care and Capricornia In Home Care, Regional Meeting for 2022. Join us, via Zoom, on Wednesday 30 November at 7pm, hosted by Cathy Cahill, General Manager Children Services.

These virtual meetings will keep you up to date with service happenings and current Quality Focus areas.

We are pleased to share the meeting agenda for next Wednesday night, as follows:

Please register for this meeting by clicking on the button below:

Once registered, you will receive an email containing information on how to join the meeting.

We look forward to seeing you online next week!

Kind regards

Cathy Cahill

Children Services Regional Manager

Family/Guardian Survey

We want to hear from you!

Complete the family/guardian survey

What matters most to you?
As we plan for 2023, we would like to know how we can best support you and your family.

Please complete the short survey below to let us know, confidentially if you so choose, how we can improve our service. The feedback you provide us with will help us improve our support to you.

The survey is broken into two parts. Firstly, tell us how we can improve as a Family Day Care Service; including finding an Educator, orientation and ongoing support. Secondly, let us know how your Educator is supporting you and your family. 

The survey is multiple choice, with additional space for comments. We encourage you to complete the survey by Wednesday 7 December by clicking on the button below:

Thank you for taking the time to have your say!

Kind regards
The Enhance FDC Team

Educator Survey

We want to hear from you!

Complete the Educator survey

What matters most to you?
As we plan for 2023, we would like to know how we can best support you and your family day care.

Please complete the short survey below to let us know, confidentially if you so choose, how we can improve our service. We value your input, so please be honest and consider your responses.

We encourage you to complete the survey by Wednesday 7 December by clicking on the button below:

Findings from the survey will be presented to you during our next Educator meeting.

Your families will also be asked to complete a survey to inform us on how we can improve our service in 2023. Please encourage your families to provide their feedback via the family survey. 

Thank you for taking the time to have your say.

Kind regards

Cathy Cahill

General Manager, Children Services

Enhance Educator Recruitment Incentive

Refer an Educator and receive $200

Refer an educator, who starts with Enhance FDC and receive

$200 for you and $50 for the new educator!

We want the world to know how great our dedicated Enhance Family Day Care educators are!

Enhance FDC have the capacity to provide more family day care opportunities to Queensland families. We are asking families to help spread the word. In return, you will receive $200 for every new educator that you refer.

What is an Educator Referral Incentive?
We are inviting you, and all Enhance families and educators to promote the wonderful work that Enhance FDC does. Refer current and prospective family day care educators to join the Enhance family today!

What is the incentive?
Family/Educator gets = $200
Prospective Educator gets = $50

We want to reward you for supporting us in onboarding new educators. Refer a new educator who successfully starts with Enhance FDC and receive $200!

The new Educator will also receive $50 to welcome them to the Enhance family.
Do you know someone who would love to be an Enhance Family Day Care Educator?
• Work from home and set your own hours
• Develop your own curriculum
• Care for your own children
• Form genuine, lasting relationships with families
• Earn a great income, providing exceptional home-based care
• Receive professional mentoring and support from the nationally approved Enhance FDC Team
• Be part of Queensland’s leading Family Day Care provider

Next Step
The Educator Referral Incentive is open to all Enhance families!

Start talking to family and friends about why you love being part of the Enhance family.

The Enhance team will support your prospective educator through the journey, providing:
• Personal and business support
• Mentoring
• Guidance to build their business
• Assistance with enrolling children and families.

Claim your $200 and refer a prospective Enhance educator TODAY!

Contact Peta on 0447 127 137 to support your prospective educator onboard with Enhance – Queensland’s leading home-based early years education and care provider.

Thank you for your continued support and enthusiasm with launching the new Enhance Educator Referral Incentive!

2022 Fee schedule

Enhance Virtual Picnic

Celebrate National Family Day Care Week with your Enhance family by attending our virtual picnic on Thursday 5 May at 10am.

We would love to see the happy faces of all Enhance FDC Educators, and children, join us! Your amazing Practice Mentors, lead by Kasey Bassett, will be providing entertainment for your children through stories and music.

Register to attend the Enhance Picnic event and celebrate National Family Day Care Week by clicking on the button below:

To make your virtual experience more enjoyable, we encourage you to bring:

Once registered, you will receive an email containing the details on how to join the online event. 

Remember, Family Day Care Australia will be hosting their National Family Day Care Week Picnic in the Park and all Educators, families and Practice Mentors are invited to join the festivities on Friday 6 May from 10am - 1pm. Click here to RSVP.

We look forward to celebrating with you!

Save the date - Educator conference

Save the date!

Our upcoming Enhance Virtual Conference is just around the corner. Join us on Saturday 21 May from 9am to 1pm to Grow, Thrive and Flourish

The conference will focus on sustainability practices, cultural awareness and NQS Quality Area 1.

Keep an eye out for the official conference invitation and agenda coming to your inbox soon!

April Newsletters

View the April Educator and Family newsletters using the links below:

Educator compliance management folder

Children's Health and Safety Policies Rollout - Group 5

Thank you for your commitment to the rollout of new policies as part of the Policy and Training Project. We are proud to release our 10th module within our Policy and Training Project; Children’s Health and Safety, Group 5

The primary component of this training package is two online, self-paced training modules. You will be asked to log in to the training site, using the same log in details you have used for previous modules. Once logged in, you can commence the first online training module. This module contains information about the following policies:

Marketing resources

The Enhance Family Day Care marketing team have been creating Marketing resources for Educators. All resources can be found below or under Resources - Marketing.

Enhance Family Day Care Vacancy posters:

Facebook page cover graphics:

Social media tiles:

Sorry Day & National Reconciliation Week

This week, Enhance Family Day Care are committed to acknowledging Aboriginal and Torres Strait Islander peoples by reflecting on Australia’s true history on National Sorry Day. We are exploring how we can commit to playing a role in the healing of the nation and make an impact during National Reconciliation Week and Sorry Day this year.

We have been working with Reconciliation Australia over the last few weeks to finalise our Reconciliation Action Plan, which we look forward to sharing with you soon.

What is National Reconciliation Week (NRW)?
The dates for NRW remain the same each year; 27 May to 3 June. These dates commemorate two significant milestones in the reconciliation journey, the successful 1967 referendum and the High Court Mabo decision.

Reconciliation must live in the hearts, minds and actions of all Australians as we move forward, creating a nation strengthened by respectful relationships between the wider Australian community, and Aboriginal and Torres Strait Islander peoples. We all have a role to play when it comes to reconciliation and in playing our part we collectively build relationships and communities that value Aboriginal and Torres Strait Islander peoples, histories, cultures and futures.

Please share any events or traditions your family will undertake to mark NRW with your Educator, as this will give them the opportunity to extend on your child’s learning and help scaffold your child to share their experience, knowledge and understanding with their peers.

National Reconciliation Week Activities
National Reconciliation Week Events near you, can be found here.

You can find posters and resources for your children on National Reconciliation Week’s website here.

To show how your children are 'making change', we will publishing a mural to feature on our website, in recognition of National Reconciliation Week. Please submit your childrens’ artwork that recognises their understanding and appreciation of National Reconciliation Week via this form. Make sure to include their name and age on the page.

Children's Health and Safety Policies Rollout

Emergency Procedures

Please be reminded that the Enhance FDC offices will be closed from Saturday 18 December 2021, to Monday 3 January 2022, in celebration of the festive season. If you experience an emergency during this closure period, please contact us via our emergency number, 07 3899 1655. 

Emergency situations include: 

Non-emergency situations include:

The on call process for the holiday season involves:

  1. Confirm the event as an emergency situation by referring to the above list. 
  2. Contact the Enhance emergency number (07 3899 1655).
  3. Explain the situation and await assistance regarding appropriate action.

If an emergency was to occur i.e. a bushfire or flood, Enhance will make the decision to close a service, if schools in the area are also closed. If you have received an order to evacuate, or other warnings from an emergency service, please evacuate immediately and inform your Enhance service as soon as it is safe to do so.

In the event of an emergency, our primary concern is to ensure you, all children, families and the local community are safe. If our office is ordered to evacuate, you will receive an email from us informing you of our whereabouts.

Bushfires and Asthma
Smoke from bushfires is a common trigger among children and adults with respiratory conditions, like asthma. In the event of an emergency, such as bushfires, it is vital to understand the risks and know how to take appropriate action. Asthma Australia has some helpful tips on how to minimise the effect of bushfire smoke, which can be accessed by clicking the button below:

Taking care this storm season
With storm and cyclone season approaching, it is important to know what to do in the event of a natural disaster, this includes having emergency kits and plans in place.
If you require assistance, please contact your Service.

For general information and resources on how to stay safe during a storm, please visit the Queensland Government's Get Ready Queensland website by clicking the button below:

Assessment of Educators, Educator Assistants and Adults residing in an FDC residence policy

Safe Play Spaces Policy and Guidelines

Training Modules


Policy Support